Error en la salida de llamadas

Hola colegas como se encuentran?

En este momento tengo dos PBX una Elastix y una Issabel que están conectadas por una troncal SIP y una troncal IAX2 de respaldo, el Elastix recibe la troncal SIP con el proveedor y redirige las llamadas a la PBX issabel donde es recibida por un IVR y las extensiones allí creadas, hoy empecé a recibir un error por parte de los usuarios de que no les salían las llamadas y al validar cuando ellos intentan sacar una llamada a un móvil o fijo se corta, o tumba la sesión, pero internamente las llamadas funcionan, el error surgio de la nada porque todo venia trabajando normal, adjunto el mensaje que me muestra mi Issabel por el cli cuando se corta la sesión al intentar sacar una llamada.

El caso es critico y por mas que busco en internet no veo una solución clara, me harían el favor de ayudarme a encontrar el punto de falla, quedo atento a cualquier pregunta o aporte.

Executing [s@macro-dialout-trunk:11] Macro(“SIP/9000-00000000”, “outbound-callerid,3”) in new stack
– Executing [s@macro-outbound-callerid:1] ExecIf(“SIP/9000-00000000”, “0?Set(CALLERPRES()=)”) in new stack
– Executing [s@macro-outbound-callerid:2] ExecIf(“SIP/9000-00000000”, “0?Set(REALCALLERIDNUM=9000)”) in new stack
– Executing [s@macro-outbound-callerid:3] GotoIf(“SIP/9000-00000000”, “1?normcid”) in new stack
– Goto (macro-outbound-callerid,s,6)
– Executing [s@macro-outbound-callerid:6] Set(“SIP/9000-00000000”, “USEROUTCID=”) in new stack
– Executing [s@macro-outbound-callerid:7] Set(“SIP/9000-00000000”, “EMERGENCYCID=”) in new stack
– Executing [s@macro-outbound-callerid:8] Set(“SIP/9000-00000000”, “TRUNKOUTCID=”) in new stack
– Executing [s@macro-outbound-callerid:9] GotoIf(“SIP/9000-00000000”, “1?trunkcid”) in new stack
– Goto (macro-outbound-callerid,s,14)
– Executing [s@macro-outbound-callerid:14] ExecIf(“SIP/9000-00000000”, “0?Set(CALLERID(all)=)”) in new stack
– Executing [s@macro-outbound-callerid:15] ExecIf(“SIP/9000-00000000”, “0?Set(CALLERID(all)=)”) in new stack
– Executing [s@macro-outbound-callerid:16] ExecIf(“SIP/9000-00000000”, “0?Set(CALLERID(all)=)”) in new stack
– Executing [s@macro-outbound-callerid:17] ExecIf(“SIP/9000-00000000”, “0?Set(CALLERPRES()=prohib_passed_screen)”) in new stack
– Executing [s@macro-outbound-callerid:18] Set(“SIP/9000-00000000”, “CDR(outbound_cnum)=9000”) in new stack
– Executing [s@macro-outbound-callerid:19] Set(“SIP/9000-00000000”, “CDR(outbound_cnam)=Alejandro Mejía”) in new stack
– Executing [s@macro-dialout-trunk:12] GosubIf(“SIP/9000-00000000”, “0?sub-flp-3,s,1()”) in new stack
– Executing [s@macro-dialout-trunk:13] Set(“SIP/9000-00000000”, “OUTNUM=3145387401”) in new stack
– Executing [s@macro-dialout-trunk:14] Set(“SIP/9000-00000000”, “custom=SIP/Troncal_SIP_CableA”) in new stack
– Executing [s@macro-dialout-trunk:15] ExecIf(“SIP/9000-00000000”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)Tt)”) in new stack
– Executing [s@macro-dialout-trunk:16] ExecIf(“SIP/9000-00000000”, “0?Set(DIAL_TRUNK_OPTIONS=TtM(confirm))”) in new stack
– Executing [s@macro-dialout-trunk:17] Macro(“SIP/9000-00000000”, “dialout-trunk-predial-hook,”) in new stack
– Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit(“SIP/9000-00000000”, “”) in new stack
– Executing [s@macro-dialout-trunk:18] GotoIf(“SIP/9000-00000000”, “0?bypass,1”) in new stack
– Executing [s@macro-dialout-trunk:19] GotoIf(“SIP/9000-00000000”, “0?customtrunk”) in new stack
– Executing [s@macro-dialout-trunk:20] Dial(“SIP/9000-00000000”, “SIP/Troncal_SIP_CableA/3145387401,300,Tt”) in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Called SIP/Troncal_SIP_CableA/3145387401
022-09-09 16:25:32**] WARNING[2507]: chan_sip.c:4038 retrans_pkt: Retransmission timeout reached on transmission d52d2a499e2943f7bc1e545cc0871ef5 for seqno 9007 (Critical Response) – See SIP Retransmissions - Asterisk Project - Asterisk Project Wiki
Packet timed out after 6400ms with no response
[2022-09-09 16:25:32] WARNING[2507]: chan_sip.c:4067 retrans_pkt: Hanging up call d52d2a499e2943f7bc1e545cc0871ef5 - no reply to our critical packet (see SIP Retransmissions - Asterisk Project - Asterisk Project Wiki).
== Spawn extension (macro-dialout-trunk, s, 20) exited non-zero on ‘SIP/9000-00000000’ in macro ‘dialout-trunk’
== Spawn extension (from-internal, 3145387401, 8) exited non-zero on ‘SIP/9000-00000000’
– Executing [h@from-internal:1] Hangup(“SIP/9000-00000000”, “”) in new stack
== Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/9000-00000000’
> Saved useragent “Grandstream GXP2140 1.0.8.56” for peer 77091

This is a log from FreePBX. The forum for FreePBX is https://community.freepbx.org/

Have you looked at SIP Retransmissions - Asterisk Project - Asterisk Project Wiki as it says in the message?

Hola, es un log de Issabel pero igualmente es asterisk por eso pregunto

y ya valide ese URL pero no se como validar o configurar para solucionar el problema.

Si me pueden indicar de pronto, venia funcionando normal y de la nada me reportaron que no salian llamadas.

One needs to know how Issabel works to understand that log.

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