Error building JSON and backtrace records

Asterisk Asterisk Support
1

Hi, my logs shows this:

[2019-01-24 08:35:20.699] VERBOSE[38368][C-00023d36] netsock2.c: Using SIP RTP CoS mark 5
[2019-01-24 08:35:20.700] VERBOSE[38368][C-00023d36] res_rtp_asterisk.c: 0x7f6c1c245530 -- Strict RTP learning after remote address set to: 10.234.3.87:60422
[2019-01-24 08:35:20.700] ERROR[38555] json.c: Error building JSON from '{s: s, s: s, s: s, s: s, s: s, s: i, s: i, s: i, s: i, s: i, s: i, s: s, s: i}': Invalid UTF-8 string.
[2019-01-24 08:35:20.701] VERBOSE[38555] logger.c: Got 11 backtrace records
[2019-01-24 08:35:20.701] VERBOSE[38555] logger.c: #0: [0x53089c] /usr/sbin/asterisk(ast_json_pack+0x8c) [0x53089c]
[2019-01-24 08:35:20.701] VERBOSE[38555] logger.c: #1: [0x7f6c38b72fb8] /usr/lib/asterisk/modules/app_queue.so(+0x1dfb8) [0x7f6c38b72fb8]
[2019-01-24 08:35:20.701] VERBOSE[38555] logger.c: #2: [0x5c3b9b] /usr/sbin/asterisk() [0x5c3b9b]
[2019-01-24 08:35:20.701] VERBOSE[38555] logger.c: #3: [0x5dc4fe] /usr/sbin/asterisk(ast_taskprocessor_execute+0x15e) [0x5dc4fe]
[2019-01-24 08:35:20.701] VERBOSE[38555] logger.c: #4: [0x5dc5a0] /usr/sbin/asterisk() [0x5dc5a0]
[2019-01-24 08:35:20.701] VERBOSE[38555] logger.c: #5: [0x5ee1da] /usr/sbin/asterisk() [0x5ee1da]
[2019-01-24 08:35:20.701] ERROR[38555] json.c: Error building JSON from '{s: s, s: s, s: s, s: s, s: s, s: i, s: i, s: i, s: i, s: i, s: i, s: s, s: i}': Invalid UTF-8 string.
[2019-01-24 08:35:20.702] VERBOSE[38555] logger.c: Got 11 backtrace records
[2019-01-24 08:35:20.702] VERBOSE[38555] logger.c: #0: [0x53089c] /usr/sbin/asterisk(ast_json_pack+0x8c) [0x53089c]
[2019-01-24 08:35:20.702] VERBOSE[38555] logger.c: #1: [0x7f6c38b72fb8] /usr/lib/asterisk/modules/app_queue.so(+0x1dfb8) [0x7f6c38b72fb8]
[2019-01-24 08:35:20.702] VERBOSE[38555] logger.c: #2: [0x5c3b9b] /usr/sbin/asterisk() [0x5c3b9b]
[2019-01-24 08:35:20.702] VERBOSE[38555] logger.c: #3: [0x5dc4fe] /usr/sbin/asterisk(ast_taskprocessor_execute+0x15e) [0x5dc4fe]
[2019-01-24 08:35:20.703] VERBOSE[38555] logger.c: #4: [0x5dc5a0] /usr/sbin/asterisk() [0x5dc5a0]
[2019-01-24 08:35:20.703] VERBOSE[38555] logger.c: #5: [0x5ee1da] /usr/sbin/asterisk() [0x5ee1da]

it’s repeated 55 times. How can i fix it?

2

What version of Asterisk are you using?

The message is likely a result of caller id, and may have already been fixed.

3

asterisk -rx ‘core show version’
Asterisk 13.23.1 built by root @ asteriskpbx02 on a x86_64 running Linux on 2018-11-12 14:28:41 UTC

4

I’d suggest updating to the latest version, and if the problem still occurs then filing an issue[1] with all details - the SIP traffic itself, the configuration, console output.

[1] https://issues.asterisk.org/jira