Hi
Im Looking for advice on implementing real-time call analysis with Asterisk/FreePBX: I’m exploring options for a business intelligence solution that can capture and analyze phone conversations in real-time for a healthcare office. Ideally, I need to stream audio to a transcription service while the call is in progress. Has anyone implemented something similar using Asterisk ARI or FreePBX modules? I’m particularly interested in:
- Most reliable approach for real-time audio streaming from Asterisk
- Recommended integration methods with transcription APIs
- Existing modules or solutions that might handle part of this workflow
- Potential latency issues and how to minimize them
Any guidance on implementation approaches or developers experienced with similar projects would be greatly appreciated.
Thanks!
Abe