Cisco SIP v9.0 on a 7965G - won't register

Asterisk Asterisk General
1

Hi,

I’ve just got hold of a Cisco 7965G, and latest v9.0 SIP firmware.

The firmware is on the phone OK, and I am using a tried and trusted config file that works well on 7941G/7961G/7970G/7975G phones, all with v8 SIP firmware.

Everything is on a local network, so there are no NAT issues.

Problem is, the phone refuses to register.

If I do a ‘sip set debug on’ in Asterisk, I do not see any registration messages emanating from the phone IP address.

Has anyone been successful getting any Cisco phone with SIP v9.0 software to Register with Asterisk?

Thanks,
Mark

2

Hi,

Quick update.

I have now tried the same config with SIP v8.5.4 and SIP 9.0 and can confirm that the phone registers with the v8 software, but will not with v9.

Here is the config file that I am using, with just the SIP credentials changed to protect the innocent.

<device>

  <deviceProtocol>SIP</deviceProtocol>

  <sshUserId>admin</sshUserId>
  <sshPassword>cisco</sshPassword>

  <devicePool>
		<dateTimeSetting> 
			<dateTemplate>M/D/Ya</dateTemplate> 
			<timeZone>Eastern Standard/Daylight Time</timeZone> 
			<ntps> 
				<ntp>
					<name>192.168.2.4</name> 
					<ntpMode>Unicast</ntpMode> 
				</ntp>
			</ntps>
		</dateTimeSetting> 

     <callManagerGroup>
        <members>
           <member priority="0">
              <callManager>
                 <ports>
                    <ethernetPhonePort>2000</ethernetPhonePort>
                    <sipPort>5060</sipPort>
                    <securedSipPort>5061</securedSipPort>
                 </ports>
                 <processNodeName>192.168.2.4</processNodeName>
              </callManager>
           </member>
        </members>
     </callManagerGroup>
  </devicePool>

  <commonProfile>
     <phonePassword></phonePassword>
     <backgroundImageAccess>true</backgroundImageAccess>
     <callLogBlfEnabled>2</callLogBlfEnabled>
  </commonProfile>

  <vendorConfig>
     <disableSpeaker>false</disableSpeaker>
     <disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
     <pcPort>0</pcPort>
     <settingsAccess>1</settingsAccess>
     <garp>0</garp>
     <voiceVlanAccess>0</voiceVlanAccess>
     <videoCapability>0</videoCapability>
     <autoSelectLineEnable>0</autoSelectLineEnable>

     <webAccess>1</webAccess>
     <spanToPCPort>1</spanToPCPort>
     <loggingDisplay>1</loggingDisplay>
     <loadServer></loadServer>
  </vendorConfig>

  <networkLocale>United_States</networkLocale> 

	<networkLocaleInfo> 
		<name>United_States</name> 
		<uid>64</uid> 
		<version>1.0.0.0-1</version> 
	</networkLocaleInfo> 

  <deviceSecurityMode>1</deviceSecurityMode>

  <authenticationURL>http://192.168.2.4/cisco/services/authentication.php</authenticationURL>
  <directoryURL>http://192.168.2.4/xmlservices/PhoneDirectory.php</directoryURL>
  <idleURL>http://192.168.2.4/xmlservices/index.php</idleURL>
  <informationURL></informationURL>
  
  <messagesURL></messagesURL>
  <proxyServerURL></proxyServerURL>
  <servicesURL>http://192.168.2.4/xmlservices/index.php</servicesURL>
  <dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
  <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
  <dscpForCm2Dvce>96</dscpForCm2Dvce>

  <transportLayerProtocol>4</transportLayerProtocol>

  <capfAuthMode>0</capfAuthMode>
  <capfList>
     <capf>
        <phonePort>3804</phonePort>
     </capf>
  </capfList>

  <certHash></certHash>
  <encrConfig>false</encrConfig>
  
   <sipProfile>
     <sipProxies>
        <backupProxy></backupProxy>
        <backupProxyPort></backupProxyPort>
        <emergencyProxy></emergencyProxy>
        <emergencyProxyPort></emergencyProxyPort>
        <outboundProxy></outboundProxy>
        <outboundProxyPort></outboundProxyPort>
        <registerWithProxy>true</registerWithProxy>
     </sipProxies>

     <sipCallFeatures>
        <cnfJoinEnabled>true</cnfJoinEnabled>
        <callForwardURI>x--serviceuri-cfwdall</callForwardURI>
        <callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
        <callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
        <callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
        <meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
        <abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
        <rfc2543Hold>false</rfc2543Hold>
        <callHoldRingback>2</callHoldRingback>
        <localCfwdEnable>true</localCfwdEnable>
        <semiAttendedTransfer>true</semiAttendedTransfer>
        <anonymousCallBlock>2</anonymousCallBlock>
        <callerIdBlocking>2</callerIdBlocking>
        <dndControl>0</dndControl>
        <remoteCcEnable>true</remoteCcEnable>
     </sipCallFeatures>

     <sipStack>
        <sipInviteRetx>6</sipInviteRetx>
        <sipRetx>10</sipRetx>
        <timerInviteExpires>180</timerInviteExpires>
        <timerRegisterExpires>3600</timerRegisterExpires>
        <timerRegisterDelta>5</timerRegisterDelta>
        <timerKeepAliveExpires>120</timerKeepAliveExpires>
        <timerSubscribeExpires>120</timerSubscribeExpires>
        <timerSubscribeDelta>5</timerSubscribeDelta>
        <timerT1>500</timerT1>
        <timerT2>4000</timerT2>
        <maxRedirects>70</maxRedirects>
        <remotePartyID>false</remotePartyID>
        <userInfo>None</userInfo>
     </sipStack>

     <autoAnswerTimer>1</autoAnswerTimer>
     <autoAnswerAltBehavior>false</autoAnswerAltBehavior>
     <autoAnswerOverride>true</autoAnswerOverride>
     <transferOnhookEnabled>false</transferOnhookEnabled>
     <enableVad>false</enableVad>
     <preferredCodec>none</preferredCodec>
     <dtmfAvtPayload>101</dtmfAvtPayload>
     <dtmfDbLevel>3</dtmfDbLevel>
     <dtmfOutofBand>avt</dtmfOutofBand>
     <alwaysUsePrimeLine>false</alwaysUsePrimeLine>
     <alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
     <kpml>3</kpml>

     <natEnabled>false</natEnabled>
     <natAddress></natAddress>

     <stutterMsgWaiting>0</stutterMsgWaiting>

     <callStats>false</callStats>
     <silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
     <disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>


     <startMediaPort>16384</startMediaPort>
     <stopMediaPort>32766</stopMediaPort>

	 <voipControlPort>5060</voipControlPort>
     <dscpForAudio>184</dscpForAudio>
     <ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
     <dialTemplate>dialplan.xml</dialTemplate>

	 <phoneLabel>Office</phoneLabel>
     <sipLines>
        <line button="1">
           <featureID>9</featureID>
           <featureLabel>3999</featureLabel>
		   <name>3999</name>
		   <displayName>3999</displayName>
		   <contact>3999</contact>
		   
           <proxy>192.168.2.4</proxy>
           <port>5060</port>
           <autoAnswer>
              <autoAnswerEnabled>2</autoAnswerEnabled>
           </autoAnswer>
           <callWaiting>3</callWaiting>

           <authName>3999</authName>
           <authPassword>thepassword</authPassword>

           <sharedLine>false</sharedLine>
           <messageWaitingLampPolicy>1</messageWaitingLampPolicy>
           <messagesNumber>*97</messagesNumber>
           <ringSettingIdle>4</ringSettingIdle>
           <ringSettingActive>5</ringSettingActive>

           <forwardCallInfoDisplay>
              <callerName>true</callerName>
              <callerNumber>false</callerNumber>
              <redirectedNumber>false</redirectedNumber>
              <dialedNumber>true</dialedNumber>
           </forwardCallInfoDisplay>
        </line>
     </sipLines>
  </sipProfile>
</device>

If anyone knows what has changed between versions, please let me know.

Thanks,
Mark

3

hi , I just signed up to thank you . I had a similar problem and after trying alot of diffrent config files and settings I found this thread which saved my life… Thanks once again .

I can register now but I don’t get incoming calls - out goings are fine

4

Hi Marco and dmsharazi,

Can you guys say what version of AsteriskNOW you are using and what version of the 7965G phone you were using? I believe i am using Version 14 of the 7965G which only works with newer versions of Cisco’s SIP firmware.

James

5

[quote=“MarcoDisco”]Hi,

Quick update.

I have now tried the same config with SIP v8.5.4 and SIP 9.0 and can confirm that the phone registers with the v8 software, but will not with v9.

Here is the config file that I am using, with just the SIP credentials changed to protect the innocent.

<device>

  <deviceProtocol>SIP</deviceProtocol>

  <sshUserId>admin</sshUserId>
  <sshPassword>cisco</sshPassword>

  <devicePool>
		<dateTimeSetting> 
			<dateTemplate>M/D/Ya</dateTemplate> 
			<timeZone>Eastern Standard/Daylight Time</timeZone> 
			<ntps> 
				<ntp>
					<name>192.168.2.4</name> 
					<ntpMode>Unicast</ntpMode> 
				</ntp>
			</ntps>
		</dateTimeSetting> 

     <callManagerGroup>
        <members>
           <member priority="0">
              <callManager>
                 <ports>
                    <ethernetPhonePort>2000</ethernetPhonePort>
                    <sipPort>5060</sipPort>
                    <securedSipPort>5061</securedSipPort>
                 </ports>
                 <processNodeName>192.168.2.4</processNodeName>
              </callManager>
           </member>
        </members>
     </callManagerGroup>
  </devicePool>

  <commonProfile>
     <phonePassword></phonePassword>
     <backgroundImageAccess>true</backgroundImageAccess>
     <callLogBlfEnabled>2</callLogBlfEnabled>
  </commonProfile>

  <vendorConfig>
     <disableSpeaker>false</disableSpeaker>
     <disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
     <pcPort>0</pcPort>
     <settingsAccess>1</settingsAccess>
     <garp>0</garp>
     <voiceVlanAccess>0</voiceVlanAccess>
     <videoCapability>0</videoCapability>
     <autoSelectLineEnable>0</autoSelectLineEnable>

     <webAccess>1</webAccess>
     <spanToPCPort>1</spanToPCPort>
     <loggingDisplay>1</loggingDisplay>
     <loadServer></loadServer>
  </vendorConfig>

  <networkLocale>United_States</networkLocale> 

	<networkLocaleInfo> 
		<name>United_States</name> 
		<uid>64</uid> 
		<version>1.0.0.0-1</version> 
	</networkLocaleInfo> 

  <deviceSecurityMode>1</deviceSecurityMode>

  <authenticationURL>http://192.168.2.4/cisco/services/authentication.php</authenticationURL>
  <directoryURL>http://192.168.2.4/xmlservices/PhoneDirectory.php</directoryURL>
  <idleURL>http://192.168.2.4/xmlservices/index.php</idleURL>
  <informationURL></informationURL>
  
  <messagesURL></messagesURL>
  <proxyServerURL></proxyServerURL>
  <servicesURL>http://192.168.2.4/xmlservices/index.php</servicesURL>
  <dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
  <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
  <dscpForCm2Dvce>96</dscpForCm2Dvce>

  <transportLayerProtocol>4</transportLayerProtocol>

  <capfAuthMode>0</capfAuthMode>
  <capfList>
     <capf>
        <phonePort>3804</phonePort>
     </capf>
  </capfList>

  <certHash></certHash>
  <encrConfig>false</encrConfig>
  
   <sipProfile>
     <sipProxies>
        <backupProxy></backupProxy>
        <backupProxyPort></backupProxyPort>
        <emergencyProxy></emergencyProxy>
        <emergencyProxyPort></emergencyProxyPort>
        <outboundProxy></outboundProxy>
        <outboundProxyPort></outboundProxyPort>
        <registerWithProxy>true</registerWithProxy>
     </sipProxies>

     <sipCallFeatures>
        <cnfJoinEnabled>true</cnfJoinEnabled>
        <callForwardURI>x--serviceuri-cfwdall</callForwardURI>
        <callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
        <callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
        <callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
        <meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
        <abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
        <rfc2543Hold>false</rfc2543Hold>
        <callHoldRingback>2</callHoldRingback>
        <localCfwdEnable>true</localCfwdEnable>
        <semiAttendedTransfer>true</semiAttendedTransfer>
        <anonymousCallBlock>2</anonymousCallBlock>
        <callerIdBlocking>2</callerIdBlocking>
        <dndControl>0</dndControl>
        <remoteCcEnable>true</remoteCcEnable>
     </sipCallFeatures>

     <sipStack>
        <sipInviteRetx>6</sipInviteRetx>
        <sipRetx>10</sipRetx>
        <timerInviteExpires>180</timerInviteExpires>
        <timerRegisterExpires>3600</timerRegisterExpires>
        <timerRegisterDelta>5</timerRegisterDelta>
        <timerKeepAliveExpires>120</timerKeepAliveExpires>
        <timerSubscribeExpires>120</timerSubscribeExpires>
        <timerSubscribeDelta>5</timerSubscribeDelta>
        <timerT1>500</timerT1>
        <timerT2>4000</timerT2>
        <maxRedirects>70</maxRedirects>
        <remotePartyID>false</remotePartyID>
        <userInfo>None</userInfo>
     </sipStack>

     <autoAnswerTimer>1</autoAnswerTimer>
     <autoAnswerAltBehavior>false</autoAnswerAltBehavior>
     <autoAnswerOverride>true</autoAnswerOverride>
     <transferOnhookEnabled>false</transferOnhookEnabled>
     <enableVad>false</enableVad>
     <preferredCodec>none</preferredCodec>
     <dtmfAvtPayload>101</dtmfAvtPayload>
     <dtmfDbLevel>3</dtmfDbLevel>
     <dtmfOutofBand>avt</dtmfOutofBand>
     <alwaysUsePrimeLine>false</alwaysUsePrimeLine>
     <alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
     <kpml>3</kpml>

     <natEnabled>false</natEnabled>
     <natAddress></natAddress>

     <stutterMsgWaiting>0</stutterMsgWaiting>

     <callStats>false</callStats>
     <silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
     <disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>


     <startMediaPort>16384</startMediaPort>
     <stopMediaPort>32766</stopMediaPort>

	 <voipControlPort>5060</voipControlPort>
     <dscpForAudio>184</dscpForAudio>
     <ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
     <dialTemplate>dialplan.xml</dialTemplate>

	 <phoneLabel>Office</phoneLabel>
     <sipLines>
        <line button="1">
           <featureID>9</featureID>
           <featureLabel>3999</featureLabel>
		   <name>3999</name>
		   <displayName>3999</displayName>
		   <contact>3999</contact>
		   
           <proxy>192.168.2.4</proxy>
           <port>5060</port>
           <autoAnswer>
              <autoAnswerEnabled>2</autoAnswerEnabled>
           </autoAnswer>
           <callWaiting>3</callWaiting>

           <authName>3999</authName>
           <authPassword>thepassword</authPassword>

           <sharedLine>false</sharedLine>
           <messageWaitingLampPolicy>1</messageWaitingLampPolicy>
           <messagesNumber>*97</messagesNumber>
           <ringSettingIdle>4</ringSettingIdle>
           <ringSettingActive>5</ringSettingActive>

           <forwardCallInfoDisplay>
              <callerName>true</callerName>
              <callerNumber>false</callerNumber>
              <redirectedNumber>false</redirectedNumber>
              <dialedNumber>true</dialedNumber>
           </forwardCallInfoDisplay>
        </line>
     </sipLines>
  </sipProfile>
</device>

If anyone knows what has changed between versions, please let me know.

Thanks,
Mark[/quote]

I think with versions 9.x you should use the keyword USECALLMANAGER instead of IP address in proxy tag in line section. eg instead of 192.168.2.4 use USECALLMANAGER. Good luck!