CDR not recorded when call hangs up during AGI (IVR)

Asterisk Asterisk Dialplan
1

Hello everyone,

I am using AGI (FastAGI) to handle my IVR logic (play prompts, record audio, make decisions).
The IVR itself works correctly, but I am facing an issue with CDR not being recorded.

Problem

  • When I run the call flow without AGI, CDR records correctly.

  • When I add AGI into the dialplan, no CDR is written.

Dialplan (simplified)

[testing]
exten => s,1,Answer()
 same => n,AGI(agi://127.0.0.1:4573)
 same => n,Hangup()

What I want

I need to save call details (CDR) even if:

  • The caller hangs up while AGI is running

  • Dial is never reached

  • The call ends inside AGI

    How fix this issue?

2
  1. show you cdr.conf
  2. you can try use h