Cannot make an external call

Asterisk Asterisk Support
1

I have a problem but our supplier still not find out the reason

  • All the contact internal still work normal
  • All the resource of main Voip still work normal
    Problem is I cannot make an external call (supplier cannot receive our signal)
    Only when there have a call from someone outside by this public number, we can call out right away.
    This problem happen frequently, and not follow any rule and time.
    I already restarted sever VOIP, moderm but still not get result.
    Hope we can receive your support soon.
    Below is log everytime problem happen

[code][root@localhost ~]# asterisk -vvvr
Asterisk 11.13.0, Copyright © 1999 - 2013 Digium, Inc. and others.
Created by Mark Spencer markster@digium.com
Asterisk comes with ABSOLUTELY NO WARRANTY; type ‘core show warranty’ for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type ‘core show license’ for details.

Connected to Asterisk 11.13.0 currently running on localhost (pid = 12470)
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Executing [19001570@from-internal:1] Macro(“SIP/117-00000066”, “user-callerid,LIMIT,EXTERNAL,”) in new stack
– Executing [s@macro-user-callerid:1] Set(“SIP/117-00000066”, “TOUCH_MONITOR=1417222744.102”) in new stack
– Executing [s@macro-user-callerid:2] Set(“SIP/117-00000066”, “AMPUSER=117”) in new stack
– Executing [s@macro-user-callerid:3] GotoIf(“SIP/117-00000066”, “0?report”) in new stack
– Executing [s@macro-user-callerid:4] ExecIf(“SIP/117-00000066”, “1?Set(REALCALLERIDNUM=117)”) in new stack
– Executing [s@macro-user-callerid:5] Set(“SIP/117-00000066”, “AMPUSER=117”) in new stack
– Executing [s@macro-user-callerid:6] GotoIf(“SIP/117-00000066”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:7] Set(“SIP/117-00000066”, “AMPUSERCIDNAME=ROOM CS”) in new stack
– Executing [s@macro-user-callerid:8] GotoIf(“SIP/117-00000066”, “0?report”) in new stack
– Executing [s@macro-user-callerid:9] Set(“SIP/117-00000066”, “AMPUSERCID=117”) in new stack
– Executing [s@macro-user-callerid:10] Set(“SIP/117-00000066”, “__DIAL_OPTIONS=tr”) in new stack
– Executing [s@macro-user-callerid:11] Set(“SIP/117-00000066”, “CALLERID(all)=“ROOM CS” <117>”) in new stack
– Executing [s@macro-user-callerid:12] GotoIf(“SIP/117-00000066”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:13] ExecIf(“SIP/117-00000066”, “1?Set(GROUP(concurrency_limit)=117)”) in new stack
– Executing [s@macro-user-callerid:14] ExecIf(“SIP/117-00000066”, “0?Set(CHANNEL(language)=)”) in new stack
– Executing [s@macro-user-callerid:15] GotoIf(“SIP/117-00000066”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,28)
– Executing [s@macro-user-callerid:28] Set(“SIP/117-00000066”, “CALLERID(number)=117”) in new stack
– Executing [s@macro-user-callerid:29] Set(“SIP/117-00000066”, “CALLERID(name)=ROOM CS”) in new stack
– Executing [s@macro-user-callerid:30] Set(“SIP/117-00000066”, “CDR(cnum)=117”) in new stack
– Executing [s@macro-user-callerid:31] Set(“SIP/117-00000066”, “CDR(cnam)=ROOM CS”) in new stack
– Executing [s@macro-user-callerid:32] Set(“SIP/117-00000066”, “CHANNEL(language)=en”) in new stack
– Executing [19001570@from-internal:2] Set(“SIP/117-00000066”, “MOHCLASS=default”) in new stack
– Executing [19001570@from-internal:3] Set(“SIP/117-00000066”, “_NODEST=”) in new stack
– Executing [19001570@from-internal:4] Gosub(“SIP/117-00000066”, “sub-record-check,s,1(out,19001570,)”) in new stack
– Executing [s@sub-record-check:1] Set(“SIP/117-00000066”, “REC_POLICY_MODE_SAVE=”) in new stack
– Executing [s@sub-record-check:2] GotoIf(“SIP/117-00000066”, “1?check”) in new stack
– Goto (sub-record-check,s,7)
– Executing [s@sub-record-check:7] Set(“SIP/117-00000066”, “__MON_FMT=wav”) in new stack
– Executing [s@sub-record-check:8] GotoIf(“SIP/117-00000066”, “1?next”) in new stack
– Goto (sub-record-check,s,11)
– Executing [s@sub-record-check:11] ExecIf(“SIP/117-00000066”, “0?Return()”) in new stack
– Executing [s@sub-record-check:12] ExecIf(“SIP/117-00000066”, “0?Set(__REC_POLICY_MODE=)”) in new stack
– Executing [s@sub-record-check:13] GotoIf(“SIP/117-00000066”, “0?out,1”) in new stack
– Executing [s@sub-record-check:14] Set(“SIP/117-00000066”, “__REC_STATUS=INITIALIZED”) in new stack
– Executing [s@sub-record-check:15] Set(“SIP/117-00000066”, “NOW=1417222744”) in new stack
– Executing [s@sub-record-check:16] Set(“SIP/117-00000066”, “__DAY=29”) in new stack
– Executing [s@sub-record-check:17] Set(“SIP/117-00000066”, “__MONTH=11”) in new stack
– Executing [s@sub-record-check:18] Set(“SIP/117-00000066”, “__YEAR=2014”) in new stack
– Executing [s@sub-record-check:19] Set(“SIP/117-00000066”, “__TIMESTR=20141129-075904”) in new stack
– Executing [s@sub-record-check:20] Set(“SIP/117-00000066”, “__FROMEXTEN=117”) in new stack
– Executing [s@sub-record-check:21] Set(“SIP/117-00000066”, “__CALLFILENAME=out-19001570-117-20141129-075904-1417222744.102”) in new stack
– Executing [s@sub-record-check:22] Goto(“SIP/117-00000066”, “out,1”) in new stack
– Goto (sub-record-check,out,1)
– Executing [out@sub-record-check:1] ExecIf(“SIP/117-00000066”, “1?Set(__REC_POLICY_MODE=dontcare)”) in new stack
– Executing [out@sub-record-check:2] GosubIf(“SIP/117-00000066”, “0?record,1(exten,19001570,117)”) in new stack
– Executing [out@sub-record-check:3] Return(“SIP/117-00000066”, “”) in new stack
– Executing [19001570@from-internal:5] Macro(“SIP/117-00000066”, “dialout-trunk,2,19001570,off”) in new stack
– Executing [s@macro-dialout-trunk:1] Set(“SIP/117-00000066”, “DIAL_TRUNK=2”) in new stack
– Executing [s@macro-dialout-trunk:2] GosubIf(“SIP/117-00000066”, “0?sub-pincheck,s,1()”) in new stack
– Executing [s@macro-dialout-trunk:3] GotoIf(“SIP/117-00000066”, “0?disabletrunk,1”) in new stack
– Executing [s@macro-dialout-trunk:4] Set(“SIP/117-00000066”, “DIAL_NUMBER=19001570”) in new stack
– Executing [s@macro-dialout-trunk:5] Set(“SIP/117-00000066”, “DIAL_TRUNK_OPTIONS=tr”) in new stack
– Executing [s@macro-dialout-trunk:6] Set(“SIP/117-00000066”, “OUTBOUND_GROUP=OUT_2”) in new stack
– Executing [s@macro-dialout-trunk:7] GotoIf(“SIP/117-00000066”, “1?nomax”) in new stack
– Goto (macro-dialout-trunk,s,9)
– Executing [s@macro-dialout-trunk:9] GotoIf(“SIP/117-00000066”, “0?skipoutcid”) in new stack
– Executing [s@macro-dialout-trunk:10] Set(“SIP/117-00000066”, “DIAL_TRUNK_OPTIONS=”) in new stack
– Executing [s@macro-dialout-trunk:11] Macro(“SIP/117-00000066”, “outbound-callerid,2”) in new stack
– Executing [s@macro-outbound-callerid:1] ExecIf(“SIP/117-00000066”, “0?Set(CALLERPRES()=)”) in new stack
– Executing [s@macro-outbound-callerid:2] ExecIf(“SIP/117-00000066”, “0?Set(REALCALLERIDNUM=117)”) in new stack
– Executing [s@macro-outbound-callerid:3] GotoIf(“SIP/117-00000066”, “1?normcid”) in new stack
– Goto (macro-outbound-callerid,s,6)
– Executing [s@macro-outbound-callerid:6] Set(“SIP/117-00000066”, “USEROUTCID=”) in new stack
– Executing [s@macro-outbound-callerid:7] Set(“SIP/117-00000066”, “EMERGENCYCID=”) in new stack
– Executing [s@macro-outbound-callerid:8] Set(“SIP/117-00000066”, “TRUNKOUTCID=”) in new stack
– Executing [s@macro-outbound-callerid:9] GotoIf(“SIP/117-00000066”, “1?trunkcid”) in new stack
– Goto (macro-outbound-callerid,s,14)
– Executing [s@macro-outbound-callerid:14] ExecIf(“SIP/117-00000066”, “0?Set(CALLERID(all)=)”) in new stack
– Executing [s@macro-outbound-callerid:15] ExecIf(“SIP/117-00000066”, “0?Set(CALLERID(all)=)”) in new stack
– Executing [s@macro-outbound-callerid:16] ExecIf(“SIP/117-00000066”, “0?Set(CALLERID(all)=)”) in new stack
– Executing [s@macro-outbound-callerid:17] ExecIf(“SIP/117-00000066”, “0?Set(CALLERPRES()=prohib_passed_screen)”) in new stack
– Executing [s@macro-outbound-callerid:18] Set(“SIP/117-00000066”, “CDR(outbound_cnum)=117”) in new stack
– Executing [s@macro-outbound-callerid:19] Set(“SIP/117-00000066”, “CDR(outbound_cnam)=ROOM CS”) in new stack
– Executing [s@macro-dialout-trunk:12] GosubIf(“SIP/117-00000066”, “0?sub-flp-2,s,1()”) in new stack
– Executing [s@macro-dialout-trunk:13] Set(“SIP/117-00000066”, “OUTNUM=19001570”) in new stack
– Executing [s@macro-dialout-trunk:14] Set(“SIP/117-00000066”, “custom=SIP/out”) in new stack
– Executing [s@macro-dialout-trunk:15] ExecIf(“SIP/117-00000066”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default))”) in new stack
– Executing [s@macro-dialout-trunk:16] ExecIf(“SIP/117-00000066”, “0?Set(DIAL_TRUNK_OPTIONS=M(confirm))”) in new stack
– Executing [s@macro-dialout-trunk:17] Macro(“SIP/117-00000066”, “dialout-trunk-predial-hook,”) in new stack
– Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit(“SIP/117-00000066”, “”) in new stack
– Executing [s@macro-dialout-trunk:18] GotoIf(“SIP/117-00000066”, “0?bypass,1”) in new stack
– Executing [s@macro-dialout-trunk:19] ExecIf(“SIP/117-00000066”, “1?Set(CONNECTEDLINE(num,i)=19001570)”) in new stack
– Executing [s@macro-dialout-trunk:20] ExecIf(“SIP/117-00000066”, “1?Set(CONNECTEDLINE(name,i)=CID:117)”) in new stack
– Executing [s@macro-dialout-trunk:21] GotoIf(“SIP/117-00000066”, “0?customtrunk”) in new stack
– Executing [s@macro-dialout-trunk:22] Dial(“SIP/117-00000066”, “SIP/out/19001570,300,”) in new stack
[2014-11-29 07:59:04] WARNING[14854][C-0000005f]: app_dial.c:2437 dial_exec_full: Unable to create channel of type ‘SIP’ (cause 20 - Subscriber absent)
== Everyone is busy/congested at this time (1:0/0/1)
– Executing [s@macro-dialout-trunk:23] NoOp(“SIP/117-00000066”, “Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 20”) in new stack
– Executing [s@macro-dialout-trunk:24] GotoIf(“SIP/117-00000066”, “0?continue,1:s-CHANUNAVAIL,1”) in new stack
– Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
– Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set(“SIP/117-00000066”, “RC=20”) in new stack
– Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto(“SIP/117-00000066”, “20,1”) in new stack
– Goto (macro-dialout-trunk,20,1)
– Executing [20@macro-dialout-trunk:1] Goto(“SIP/117-00000066”, “continue,1”) in new stack
– Goto (macro-dialout-trunk,continue,1)
– Executing [continue@macro-dialout-trunk:1] NoOp(“SIP/117-00000066”, “TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 20 - failing through to other trunks”) in new stack
– Executing [continue@macro-dialout-trunk:2] Set(“SIP/117-00000066”, “CALLERID(number)=117”) in new stack
– Executing [19001570@from-internal:6] Macro(“SIP/117-00000066”, “outisbusy,”) in new stack
– Executing [s@macro-outisbusy:1] Progress(“SIP/117-00000066”, “”) in new stack
– Executing [s@macro-outisbusy:2] GotoIf(“SIP/117-00000066”, “0?emergency,1”) in new stack
– Executing [s@macro-outisbusy:3] GotoIf(“SIP/117-00000066”, “0?intracompany,1”) in new stack
– Executing [s@macro-outisbusy:4] Playback(“SIP/117-00000066”, “all-circuits-busy-now&pls-try-call-later, noanswer”) in new stack
– <SIP/117-00000066> Playing ‘all-circuits-busy-now.gsm’ (language ‘en’)
– <SIP/117-00000066> Playing ‘pls-try-call-later.gsm’ (language ‘en’)
– Executing [s@macro-outisbusy:5] Congestion(“SIP/117-00000066”, “20”) in new stack
[2014-11-29 07:59:08] WARNING[14854][C-0000005f]: channel.c:4860 ast_prod: Prodding channel ‘SIP/117-00000066’ failed
== Spawn extension (macro-outisbusy, s, 5) exited non-zero on ‘SIP/117-00000066’ in macro ‘outisbusy’
== Spawn extension (from-internal, 19001570, 6) exited non-zero on ‘SIP/117-00000066’
– Executing [h@from-internal:1] Hangup(“SIP/117-00000066”, “”) in new stack
== Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/117-00000066’
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Executing [0909358543@from-internal:1] Macro(“SIP/112-00000067”, “user-callerid,LIMIT,EXTERNAL,”) in new stack
– Executing [s@macro-user-callerid:1] Set(“SIP/112-00000067”, “TOUCH_MONITOR=1417222761.103”) in new stack
– Executing [s@macro-user-callerid:2] Set(“SIP/112-00000067”, “AMPUSER=112”) in new stack
– Executing [s@macro-user-callerid:3] GotoIf(“SIP/112-00000067”, “0?report”) in new stack
– Executing [s@macro-user-callerid:4] ExecIf(“SIP/112-00000067”, “1?Set(REALCALLERIDNUM=112)”) in new stack
– Executing [s@macro-user-callerid:5] Set(“SIP/112-00000067”, “AMPUSER=112”) in new stack
– Executing [s@macro-user-callerid:6] GotoIf(“SIP/112-00000067”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:7] Set(“SIP/112-00000067”, “AMPUSERCIDNAME=ROOM CS CNC”) in new stack
– Executing [s@macro-user-callerid:8] GotoIf(“SIP/112-00000067”, “0?report”) in new stack
– Executing [s@macro-user-callerid:9] Set(“SIP/112-00000067”, “AMPUSERCID=112”) in new stack
– Executing [s@macro-user-callerid:10] Set(“SIP/112-00000067”, “__DIAL_OPTIONS=tr”) in new stack
– Executing [s@macro-user-callerid:11] Set(“SIP/112-00000067”, “CALLERID(all)=“ROOM CS CNC” <112>”) in new stack
– Executing [s@macro-user-callerid:12] GotoIf(“SIP/112-00000067”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:13] ExecIf(“SIP/112-00000067”, “1?Set(GROUP(concurrency_limit)=112)”) in new stack
– Executing [s@macro-user-callerid:14] ExecIf(“SIP/112-00000067”, “0?Set(CHANNEL(language)=)”) in new stack
– Executing [s@macro-user-callerid:15] GotoIf(“SIP/112-00000067”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,28)
– Executing [s@macro-user-callerid:28] Set(“SIP/112-00000067”, “CALLERID(number)=112”) in new stack
– Executing [s@macro-user-callerid:29] Set(“SIP/112-00000067”, “CALLERID(name)=ROOM CS CNC”) in new stack
– Executing [s@macro-user-callerid:30] Set(“SIP/112-00000067”, “CDR(cnum)=112”) in new stack
– Executing [s@macro-user-callerid:31] Set(“SIP/112-00000067”, “CDR(cnam)=ROOM CS CNC”) in new stack
– Executing [s@macro-user-callerid:32] Set(“SIP/112-00000067”, “CHANNEL(language)=en”) in new stack
– Executing [0909358543@from-internal:2] Set(“SIP/112-00000067”, “MOHCLASS=default”) in new stack
– Executing [0909358543@from-internal:3] Set(“SIP/112-00000067”, “_NODEST=”) in new stack
– Executing [0909358543@from-internal:4] Gosub(“SIP/112-00000067”, “sub-record-check,s,1(out,0909358543,)”) in new stack
– Executing [s@sub-record-check:1] Set(“SIP/112-00000067”, “REC_POLICY_MODE_SAVE=”) in new stack
– Executing [s@sub-record-check:2] GotoIf(“SIP/112-00000067”, “1?check”) in new stack
– Goto (sub-record-check,s,7)
– Executing [s@sub-record-check:7] Set(“SIP/112-00000067”, “__MON_FMT=wav”) in new stack
– Executing [s@sub-record-check:8] GotoIf(“SIP/112-00000067”, “1?next”) in new stack
– Goto (sub-record-check,s,11)
– Executing [s@sub-record-check:11] ExecIf(“SIP/112-00000067”, “0?Return()”) in new stack
– Executing [s@sub-record-check:12] ExecIf(“SIP/112-00000067”, “0?Set(__REC_POLICY_MODE=)”) in new stack
– Executing [s@sub-record-check:13] GotoIf(“SIP/112-00000067”, “0?out,1”) in new stack
– Executing [s@sub-record-check:14] Set(“SIP/112-00000067”, “__REC_STATUS=INITIALIZED”) in new stack
– Executing [s@sub-record-check:15] Set(“SIP/112-00000067”, “NOW=1417222761”) in new stack
– Executing [s@sub-record-check:16] Set(“SIP/112-00000067”, “__DAY=29”) in new stack
– Executing [s@sub-record-check:17] Set(“SIP/112-00000067”, “__MONTH=11”) in new stack
– Executing [s@sub-record-check:18] Set(“SIP/112-00000067”, “__YEAR=2014”) in new stack
– Executing [s@sub-record-check:19] Set(“SIP/112-00000067”, “__TIMESTR=20141129-075921”) in new stack
– Executing [s@sub-record-check:20] Set(“SIP/112-00000067”, “__FROMEXTEN=112”) in new stack
– Executing [s@sub-record-check:21] Set(“SIP/112-00000067”, “__CALLFILENAME=out-0909358543-112-20141129-075921-1417222761.103”) in new stack
– Executing [s@sub-record-check:22] Goto(“SIP/112-00000067”, “out,1”) in new stack
– Goto (sub-record-check,out,1)
– Executing [out@sub-record-check:1] ExecIf(“SIP/112-00000067”, “1?Set(__REC_POLICY_MODE=dontcare)”) in new stack
– Executing [out@sub-record-check:2] GosubIf(“SIP/112-00000067”, “0?record,1(exten,0909358543,112)”) in new stack
– Executing [out@sub-record-check:3] Return(“SIP/112-00000067”, “”) in new stack
– Executing [0909358543@from-internal:5] Macro(“SIP/112-00000067”, “dialout-trunk,2,0909358543,off”) in new stack
– Executing [s@macro-dialout-trunk:1] Set(“SIP/112-00000067”, “DIAL_TRUNK=2”) in new stack
– Executing [s@macro-dialout-trunk:2] GosubIf(“SIP/112-00000067”, “0?sub-pincheck,s,1()”) in new stack
– Executing [s@macro-dialout-trunk:3] GotoIf(“SIP/112-00000067”, “0?disabletrunk,1”) in new stack
– Executing [s@macro-dialout-trunk:4] Set(“SIP/112-00000067”, “DIAL_NUMBER=0909358543”) in new stack
– Executing [s@macro-dialout-trunk:5] Set(“SIP/112-00000067”, “DIAL_TRUNK_OPTIONS=tr”) in new stack
– Executing [s@macro-dialout-trunk:6] Set(“SIP/112-00000067”, “OUTBOUND_GROUP=OUT_2”) in new stack
– Executing [s@macro-dialout-trunk:7] GotoIf(“SIP/112-00000067”, “1?nomax”) in new stack
– Goto (macro-dialout-trunk,s,9)
– Executing [s@macro-dialout-trunk:9] GotoIf(“SIP/112-00000067”, “0?skipoutcid”) in new stack
– Executing [s@macro-dialout-trunk:10] Set(“SIP/112-00000067”, “DIAL_TRUNK_OPTIONS=”) in new stack
– Executing [s@macro-dialout-trunk:11] Macro(“SIP/112-00000067”, “outbound-callerid,2”) in new stack
– Executing [s@macro-outbound-callerid:1] ExecIf(“SIP/112-00000067”, “0?Set(CALLERPRES()=)”) in new stack
– Executing [s@macro-outbound-callerid:2] ExecIf(“SIP/112-00000067”, “0?Set(REALCALLERIDNUM=112)”) in new stack
– Executing [s@macro-outbound-callerid:3] GotoIf(“SIP/112-00000067”, “1?normcid”) in new stack
– Goto (macro-outbound-callerid,s,6)
– Executing [s@macro-outbound-callerid:6] Set(“SIP/112-00000067”, “USEROUTCID=”) in new stack
– Executing [s@macro-outbound-callerid:7] Set(“SIP/112-00000067”, “EMERGENCYCID=”) in new stack
– Executing [s@macro-outbound-callerid:8] Set(“SIP/112-00000067”, “TRUNKOUTCID=”) in new stack
– Executing [s@macro-outbound-callerid:9] GotoIf(“SIP/112-00000067”, “1?trunkcid”) in new stack
– Goto (macro-outbound-callerid,s,14)
– Executing [s@macro-outbound-callerid:14] ExecIf(“SIP/112-00000067”, “0?Set(CALLERID(all)=)”) in new stack
– Executing [s@macro-outbound-callerid:15] ExecIf(“SIP/112-00000067”, “0?Set(CALLERID(all)=)”) in new stack
– Executing [s@macro-outbound-callerid:16] ExecIf(“SIP/112-00000067”, “0?Set(CALLERID(all)=)”) in new stack
– Executing [s@macro-outbound-callerid:17] ExecIf(“SIP/112-00000067”, “0?Set(CALLERPRES()=prohib_passed_screen)”) in new stack
– Executing [s@macro-outbound-callerid:18] Set(“SIP/112-00000067”, “CDR(outbound_cnum)=112”) in new stack
– Executing [s@macro-outbound-callerid:19] Set(“SIP/112-00000067”, “CDR(outbound_cnam)=ROOM CS CNC”) in new stack
– Executing [s@macro-dialout-trunk:12] GosubIf(“SIP/112-00000067”, “0?sub-flp-2,s,1()”) in new stack
– Executing [s@macro-dialout-trunk:13] Set(“SIP/112-00000067”, “OUTNUM=0909358543”) in new stack
– Executing [s@macro-dialout-trunk:14] Set(“SIP/112-00000067”, “custom=SIP/out”) in new stack
– Executing [s@macro-dialout-trunk:15] ExecIf(“SIP/112-00000067”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default))”) in new stack
– Executing [s@macro-dialout-trunk:16] ExecIf(“SIP/112-00000067”, “0?Set(DIAL_TRUNK_OPTIONS=M(confirm))”) in new stack
– Executing [s@macro-dialout-trunk:17] Macro(“SIP/112-00000067”, “dialout-trunk-predial-hook,”) in new stack
– Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit(“SIP/112-00000067”, “”) in new stack
– Executing [s@macro-dialout-trunk:18] GotoIf(“SIP/112-00000067”, “0?bypass,1”) in new stack
– Executing [s@macro-dialout-trunk:19] ExecIf(“SIP/112-00000067”, “1?Set(CONNECTEDLINE(num,i)=0909358543)”) in new stack
– Executing [s@macro-dialout-trunk:20] ExecIf(“SIP/112-00000067”, “1?Set(CONNECTEDLINE(name,i)=CID:112)”) in new stack
– Executing [s@macro-dialout-trunk:21] GotoIf(“SIP/112-00000067”, “0?customtrunk”) in new stack
– Executing [s@macro-dialout-trunk:22] Dial(“SIP/112-00000067”, “SIP/out/0909358543,300,”) in new stack
[2014-11-29 07:59:21] WARNING[14855][C-00000060]: app_dial.c:2437 dial_exec_full: Unable to create channel of type ‘SIP’ (cause 20 - Subscriber absent)
== Everyone is busy/congested at this time (1:0/0/1)
– Executing [s@macro-dialout-trunk:23] NoOp(“SIP/112-00000067”, “Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 20”) in new stack
– Executing [s@macro-dialout-trunk:24] GotoIf(“SIP/112-00000067”, “0?continue,1:s-CHANUNAVAIL,1”) in new stack
– Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
– Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set(“SIP/112-00000067”, “RC=20”) in new stack
– Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto(“SIP/112-00000067”, “20,1”) in new stack
– Goto (macro-dialout-trunk,20,1)
– Executing [20@macro-dialout-trunk:1] Goto(“SIP/112-00000067”, “continue,1”) in new stack
– Goto (macro-dialout-trunk,continue,1)
– Executing [continue@macro-dialout-trunk:1] NoOp(“SIP/112-00000067”, “TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 20 - failing through to other trunks”) in new stack
– Executing [continue@macro-dialout-trunk:2] Set(“SIP/112-00000067”, “CALLERID(number)=112”) in new stack
– Executing [0909358543@from-internal:6] Macro(“SIP/112-00000067”, “outisbusy,”) in new stack
– Executing [s@macro-outisbusy:1] Progress(“SIP/112-00000067”, “”) in new stack
– Executing [s@macro-outisbusy:2] GotoIf(“SIP/112-00000067”, “0?emergency,1”) in new stack
– Executing [s@macro-outisbusy:3] GotoIf(“SIP/112-00000067”, “0?intracompany,1”) in new stack
– Executing [s@macro-outisbusy:4] Playback(“SIP/112-00000067”, “all-circuits-busy-now&pls-try-call-later, noanswer”) in new stack
– <SIP/112-00000067> Playing ‘all-circuits-busy-now.gsm’ (language ‘en’)
– <SIP/112-00000067> Playing ‘pls-try-call-later.gsm’ (language ‘en’)
– Executing [s@macro-outisbusy:5] Congestion(“SIP/112-00000067”, “20”) in new stack
[2014-11-29 07:59:25] WARNING[14855][C-00000060]: channel.c:4860 ast_prod: Prodding channel ‘SIP/112-00000067’ failed
== Spawn extension (macro-outisbusy, s, 5) exited non-zero on ‘SIP/112-00000067’ in macro ‘outisbusy’
== Spawn extension (from-internal, 0909358543, 6) exited non-zero on ‘SIP/112-00000067’
– Executing [h@from-internal:1] Hangup(“SIP/112-00000067”, “”) in new stack
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/112-00000067’
localhost*CLI>
[/code]

2

The problem lies in sip.conf (which includes all files included from it by FreePBX and possibly users.conf. Given the behaviour, my guess is you have qualify=yes, but something is discarding the OPTION requests, but it could be that you some how have the peer configured as dynamic.

Please try and prune down FreePBX traces to the minimum, as we are not FreePBX experts here and have to trawl through the whole lot to find anything relevant.

3

I install Elastix 2.5.0 Stable 32bit: elastix.org/index.php/en/downloads.html
I still do not found reason for problem. Please help me.
I can not call external phone number. But, if external phone number call me (or other internal phone number), then i can call out external.

4

It appears that your connection to your SIP provider is lagging out every now and then. Try increasing the qualify or disabling it altogether. Also you may want to run “sip show peers” when this problem occurs to check on the trunk status.

5

I’m using number 117
Below are logs when i type command
asterisk -r:

[code][root@localhost ~]# asterisk -r
Asterisk 11.13.0, Copyright © 1999 - 2013 Digium, Inc. and others.
Created by Mark Spencer
Asterisk comes with ABSOLUTELY NO WARRANTY; type ‘core show warranty’ for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type ‘core show license’ for details.

Connected to Asterisk 11.13.0 currently running on localhost (pid = 3425)
[2014-12-03 07:46:48] WARNING[3812][C-0000000e]: app_dial.c:2437 dial_exec_full: Unable to create channel of type ‘SIP’ (cause 20 - Subscriber absent)
[2014-12-03 07:46:52] WARNING[3812][C-0000000e]: channel.c:4860 ast_prod: Prodding channel ‘SIP/117-0000000e’ failed[/code]

SIP show peers:

localhost*CLI> sip show peers Name/username Host Dyn Forcerport Comedia ACL Port Status Description 100 (Unspecified) D No No A 0 UNKNOWN 101/101 192.168.0.101 D No No A 5062 OK (52 ms) 102/102 192.168.0.102 D No No A 5062 OK (57 ms) 103/103 192.168.0.103 D No No A 5062 OK (58 ms) 104/104 192.168.0.104 D No No A 5062 OK (53 ms) 105/105 192.168.0.105 D No No A 5062 OK (56 ms) 106 (Unspecified) D No No A 0 UNKNOWN 107 (Unspecified) D No No A 0 UNKNOWN 108/108 192.168.0.108 D No No A 5062 OK (161 ms) 109/109 192.168.0.109 D No No A 5062 OK (52 ms) 110/110 192.168.0.110 D No No A 5062 OK (57 ms) 111/111 192.168.0.111 D No No A 5062 OK (56 ms) 112/112 192.168.0.112 D No No A 5060 OK (15 ms) 113/113 192.168.0.162 D No No A 5062 OK (57 ms) 114/114 192.168.0.114 D No No A 5062 OK (190 ms) 115 (Unspecified) D No No A 0 UNKNOWN 116/116 192.168.0.116 D No No A 5062 OK (56 ms) 117/117 192.168.0.117 D No No A 5060 OK (15 ms) 118 (Unspecified) D No No A 0 UNKNOWN 119 (Unspecified) D No No A 0 UNKNOWN 120/120 192.168.0.120 D No No A 5062 OK (54 ms) 121/121 192.168.0.121 D No No A 5062 OK (55 ms) 122/122 192.168.0.176 D No No A 5062 OK (56 ms) 123/123 192.168.0.123 D No No A 5062 OK (58 ms) 222 (Unspecified) D No No A 0 UNKNOWN 401/401 private ip D No No A 5062 OK (57 ms) 402 (Unspecified) D No No A 0 UNKNOWN 501 (Unspecified) D No No A 0 UNKNOWN 789/789 (Unspecified) D No No A 0 UNKNOWN 987/987 private ip D No No A 39372 OK (13 ms) trunk private ip Yes Yes 5060 OK (80 ms) 31 sip peers [Monitored: 21 online, 10 offline Unmonitored: 0 online, 0 offline] localhost*CLI>

6

Debug enabled in logger.conf, core set verbose 5, core set debug 5 and sip set debug on.

However, this will produce a lot of output, so if you can see an obvious primary failure with lower levels, go for that.

Your sip show peers shows a lot of unregistered devices, but the logging isn’t of a sufficient level to tell whether you are trying to access one of those, and, if so, which.

7

The Dial command in your earlier post shows the failure to go out a peer named “out” however no such peer appears in your “sip show peers” output. Unless “trunk” = “out” and you are just masking the names before pasting in the forum?

Masking the names would be a good decision, but if those are the actual names, then you should consider changing them, because they are too generic and might even conflict with other variables in the namespace of your particular GUI’s code. (Something like “big-sip-provider” would be a better option.)

Running “sip set debug peer big-sip-provider” may provide more helpful output as well.

8

@david55:
Sr, i am a newbie SIP and speak EL also not good, so i tried but i still not understand.forgive me
@penguinpbx:
Bellow is log when i type command sip set debug peer
I still have not found the error and how to fix it. I can give you the information, the logs needed. Please help me.Thanks all verymuch.

9

Either what is at IP_ISP:5060 is down, or you need to set qualify=no.