Can not register with IAX provider

Asterisk Asterisk Support
1

I have set up an Asterisk server on my LAN and want to connect to our IAX service provider. (My environment is: asterisk 1.8.10.1, centos 5 with kernel 2.6.18-308.1.1.el5PAE and my firewall have opened udp 4569 for IAX2) however, when I type “iax2 show registry” at console, it shows unregistred. when I turn on debug on and I got these:

Tx-Frame Retry[003] – OSeqno: 000 ISeqno: 000 Type: IAX Subclass: REGREQ
Timestamp: 00004ms SCall: 02549 DCall: 00000 [209.217.98.158:4569]
USERNAME : 4161
REFRESH : 60

Tx-Frame Retry[000] – OSeqno: 000 ISeqno: 000 Type: IAX Subclass: POKE
Timestamp: 00016ms SCall: 00572 DCall: 00000 [209.217.98.158:4569]

Tx-Frame Retry[001] – OSeqno: 000 ISeqno: 000 Type: IAX Subclass: POKE
Timestamp: 00016ms SCall: 00572 DCall: 00000 [209.217.98.158:4569]

Tx-Frame Retry[000] – OSeqno: 000 ISeqno: 000 Type: IAX Subclass: REGREQ
Timestamp: 00007ms SCall: 02376 DCall: 00000 [209.217.98.158:4569]
USERNAME : 4164790461
REFRESH: 60

Tx-Frame Retry[001] – OSeqno: 000 ISeqno: 000 Type: IAX Subclass: REGREQ
Timestamp: 00007ms SCall: 02376 DCall: 00000 [209.217.98.158:4569]
USERNAME : 4161
REFRESH : 60
So, could any one can help me? Also the following are my configurations and diaplan.

Context of Iax.conf:

[general]
iaxcompat=yes
nochecksums=no
delayreject=yes
language=en
bandwidth=high

disallow=all
allow=ulaw

jitterbuffer=yes
forcejitterbuffer=yes
maxjitterbuffer=1000
maxjitterinterps=10
resyncthreshold=1000

trunktimestamps=yes
minregexpire = 120
maxregexpire = 300

iaxthreadcount = 256
iaxmaxthreadcount = 256
register => username:password@iaxserver

[4161]
type=user
context=4161-in

[outsideserver]
type=peer
username=username
secret=password

Context of extensions.conf:

[general]
static=yes
writeprotect=no
clearglobalvars=no

[globals]

[default]

exten => _X.,1,Hangup(3)

[sipdefault]

exten => _X.,1,Hangup(3)

[4161-in]
exten => 4161,1,Dial(SIP/820,30)
exten => 4161,n,Goto(in4161-${DIALSTATUS},1)
exten => 4161,n,Hangup
exten => in4161-BUSY,1,Hangup(17)
exten => in4161-CONGESTION,1,Hangup(3)
exten => in4161-CHANUNAVAIL,1,Hangup(3)
exten => in4161-NOANSWER,1,Hangup(16)
exten => _in4161-.,1,Hangup(16)

[internal]

exten => _NXXNXXXXXX,1,SetCallerPres(allowed)
exten => _NXXNXXXXXX,n,Set(CALLERID(all)=soil <4164790461>)
exten => _NXXNXXXXXX,n,Dial(IAX2/username:password@iaxserver/

${EXTEN},60)
exten => _NXXNXXXXXX,n,Goto(out1-${DIALSTATUS},1)
exten => _NXXNXXXXXX,n,Hangup
exten => out1-BUSY,1,Hangup(17)
exten => out1-CONGESTION,1,Hangup(3)
exten => out1-CHANUNAVAIL,1,Hangup(3)
exten => out1-NOANSWER,1,Hangup(16)
exten => _out1-.,1,Hangup(16)

[sip]
exten => 820,1,dial(sip/820)
exten => 821,1,dial(sip/821)

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2

Nobody has any idea? I really appreciate any hints.

3

The 24 hour bump period is not up yet. Most people use SIP with providers and IAX internally.

A competent provider should provide support for connecting to their service, and as IAX is Asterisk specific, they should be able to do that for Asterisk users.

4

Hi I would check your firewall as I can only see tx frames and no rx frames.

5

Thanks, I am agree with you , but I couldn’t get access to firewall, the only thing I can do is using nmap and find that port 4569 is open. Also, my boss don’t want to me do anything on firewall or router. So, I just want to make sure that should I add any NAT related configuration. Otherwise, if it is indeed to do some configuration on firewall or router, could you give me a solution to try. Thanks in advance.

6

In addition to opening port 4569, you need to configure the router to route packets to the address of your Asterisk server.

Ian