Calls randomly dropping off in call queuing /routing

Asterisk Asterisk Support
1

Hi,

We are facing random call drops when our customers are using call queuing/ routing functionality.

We have verified asterisk network logs, only ari logs, and every other possible logs.

Our customers are performing around 1000 calls per day

And their routing group has huge number of collectors around more than 100 .

This is bothering our customers and escalated on a larger end

Can we get any wise of premium support from your team . We are looking to figure out the existing problems on our asterisk, ari ends.

We are looking forward for your reply on this.

2

Asterisk Support

3

What the previous reply is saying is that you appear to be asking for commercial support, which Sangoma will sell you, but you are asking on the peer support forum, which has no formal team.