Calling out problem

Asterisk Asterisk Support
1

Hi friends, i´m having a problem when a try to call outside.

The calls from outside to inside works good and also the calls between company externsions but when we try to call outside of company, the call is not made and at console show this message:

Executing [92683217@numberplan-custom - 1:1] Macro (“SIP/201-08276008” “trunkdial | Zap/g1/2683217”) in new stack

Executing [s@macro-trunkdial:1] Dial (“SIP/201 - 08276008”, " Zap/g1/2683217") in new stack called g1/2683217

Zap/1-1 answered SIP/201-08276008 hangup ´Zap/1-1

Spawn extension (macro-trunk dial, s, 1) exited non-zero on SIP/201-08276008´ in macro ´ trunkdial"

somebody have any idea to solve this problem??? Thanks for the support…!

2

hi rodrunx,

is 2683217 a valid number for your exchange?

could you plug in an analogue phone and dial 2683217 and it would work?

this is the number being presented to your ZAP trunk / analogue line.

cheers,

seabro

3

hi

yes, it is a valid number, i did that test already and with the analog phone works fine

thanks…

4

1 . Please post relevant .conf files.
2. Please give some info about your environment, eg. no of ZAP lines, SIP devics, etc.

5

hi, here are my conf files

zapata.conf

context=default
switchtype=national
signalling=fxo_ls
rxwink=300
usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
canpark=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=yes
rxgain=0.0
txgain=0.0
group=1
callgroup=1
pickupgroup=1
immediate=no
signalling=fxs_ks
channel=1,2,3,4

extensions.conf

[general]

static=yes
writeprotect=no
clearglobalvars=no

[globals]

CONSOLE=Console/dsp
IAXINFO=guest
TRUNK=Zap/g2
TRUNKMSD=1
trunk_1=Zap/g1

[dundi-e164-local]

include=dundi-e164-canonical
include=dundi-e164-customers
include=dundi-e164-via-pstn

[dundi-e164-switch]

switch=DUNDi/e164

[dundi-e164-lookup]

include=dundi-e164-local
include=dundi-e164-switch

[macro-dundi-e164]

exten=s,1,Goto(${ARG1},1)
include=dundi-e164-lookup

[iaxtel700]

exten=_91700XXXXXXX,1,Dial(IAX2/${GLOBAL(IAXINFO)}@iaxtel.com/${EXTEN:1}@iaxtel)

[trunkint]

exten=_9011.,1,Macro(dundi-e164,${EXTEN:4})
exten=_9011.,n,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})

[trunkld]

exten=_91NXXNXXXXXX,1,Macro(dundi-e164,${EXTEN:1})
exten=_91NXXNXXXXXX,n,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})

[trunklocal]

exten=_9NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})

[trunktollfree]

exten=_91800NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})
exten=_91888NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})
exten=_91877NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})
exten=_91866NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})

[international]

ignorepat=9
include=longdistance
include=trunkint

[longdistance]

ignorepat=9
include=local
include=trunkld

[local]

ignorepat=9
include=default
include=trunklocal
include=iaxtel700
include=trunktollfree
include=iaxprovider
include=parkedcalls

[macro-trunkdial]

exten=s,1,Dial(${ARG1})
exten=s,n,Goto(s-${DIALSTATUS},1)
exten=s-NOANSWER,1,Hangup
exten=s-BUSY,1,Hangup
exten=_s-.,1,NoOp

[macro-stdexten]

exten=s,1,Dial(${ARG2},20)
exten=s,2,Goto(s-${DIALSTATUS},1)
exten=s-NOANSWER,1,Voicemail(${ARG1},u)
exten=s-NOANSWER,2,Goto(default,s,1)
exten=s-BUSY,1,Voicemail(${ARG1},b)
exten=s-BUSY,2,Goto(default,s,1)
exten=_s-.,1,Goto(s-NOANSWER,1)
exten=a,1,VoicemailMain(${ARG1})

[macro-stdPrivacyexten]

exten=s,1,Dial(${ARG2},20|p)
exten=s,2,Goto(s-${DIALSTATUS},1)
exten=s-NOANSWER,1,Voicemail(${ARG1},u)
exten=s-NOANSWER,2,Goto(default,s,1)
exten=s-BUSY,1,Voicemail(${ARG1},b)
exten=s-BUSY,2,Goto(default,s,1)
exten=s-DONTCALL,1,Goto(${ARG3},s,1)
exten=s-TORTURE,1,Goto(${ARG4},s,1)
exten=_s-.,1,Goto(s-NOANSWER,1)
exten=a,1,VoicemailMain(${ARG1})

[macro-page]

exten=s,1,ChanIsAvail(${ARG1}|js)
exten=s,n,GoToIf([${AVAILSTATUS} = “1”]?autoanswer:fail)
exten=s,n(autoanswer),Set(_ALERT_INFO=“RA”)
exten=s,n,SIPAddHeader(Call-Info: Answer-After=0)
exten=s,n,NoOp()
exten=s,n,Dial(${ARG1}||)
exten=s,n(fail),Hangup

[demo]

exten=s,1,Wait(1)
exten=s,n,Answer
exten=s,n,Set(TIMEOUT(digit)=5)
exten=s,n,Set(TIMEOUT(response)=10)
exten=s,n(restart),BackGround(demo-congrats)
exten=s,n(instruct),BackGround(demo-instruct)
exten=s,n,WaitExten
exten=2,1,BackGround(demo-moreinfo)
exten=2,n,Goto(s,instruct)
exten=3,1,Set(LANGUAGE()=fr)
exten=3,n,Goto(s,restart)
exten=1000,1,Goto(default,s,1)
exten=1234,1,Playback(transfer,skip)
exten=1234,n,Macro(stdexten,1234,${GLOBAL(CONSOLE)})
exten=1235,1,Voicemail(1234,u)
exten=1236,1,Dial(Console/dsp)
exten=1236,n,Voicemail(1234,b)
exten=#,1,Playback(demo-thanks)
exten=#,n,Hangup
exten=t,1,Goto(#,1)
exten=i,1,Playback(invalid)
exten=500,1,Playback(demo-abouttotry)
exten=500,n,Dial(IAX2/guest@misery.digium.com/s@default)
exten=500,n,Playback(demo-nogo)
exten=500,n,Goto(s,6)
exten=600,1,Playback(demo-echotest)
exten=600,n,Echo
exten=600,n,Playback(demo-echodone)
exten=600,n,Goto(s,6)
exten=76245,1,Macro(page,SIP/Grandstream1)
exten=_7XXX,1,Macro(page,SIP/${EXTEN})
exten=7999,1,Set(TIMEOUT(absolute)=60)
exten=7999,2,Page(Local/Grandstream1@page&Local/Xlite1@page&Local/1234@page/n|d)
exten=8500,1,VoicemailMain
exten=8500,n,Goto(s,6)

[page]

exten=_X.,1,Macro(page,SIP/${EXTEN})

[default]

exten=850,1,VoiceMailMain
exten=8500,n,Hangup
include=voicemenu-custom-1

[voicemenu-custom-1]

comment=mainmenu
exten=s,1,Answer
exten=s,2,Background(thank-you-for-calling)
exten=s,3,Background(if-u-know-ext-dial)
exten=s,4,Background(otherwise)
exten=s,5,Background(pls-hold-while-try)
exten=s,6,Background(to-reach-operator)
include=default

[numberplan-custom-1]

plancomment=DialPlan1
include=default
exten=_9011XXXXXX!,1,Macro(trunkdial,${trunk_1}/${EXTEN:1})
comment=_9011XXXXXX!,1,larga distancia,standard
exten=_9XXXXX!,1,Macro(trunkdial,${trunk_1}/${EXTEN:1})
comment=_9XXXXX!,1,local,standard

[asterisk_guitools]

exten=executecommand,1,System(${command})
exten=executecommand,n,Hangup()
exten=record_vmenu,1,Answer
exten=record_vmenu,n,Playback(vm-intro)
exten=record_vmenu,n,Record(${var1})
exten=record_vmenu,n,Playback(vm-saved)
exten=record_vmenu,n,Playback(vm-goodbye)
exten=record_vmenu,n,Hangup
exten=play_file,1,Answer
exten=play_file,n,Playback(${var1})
exten=play_file,n,Hangup
hasbeensetup=Y

[DID_trunk_1]

include=default
exten=_X.,1,Goto(default|202|1)
exten=s,1,Goto(default|202|1)

6

i think indications.conf would be the problem because i am using the parameters of US but i am in Panama, i guess the parameters are differents in panama.

any suggestions about that?

thanks…!!

7

I have an asterisk with 4 FXO TDM400P module. I have asterisk already working and the card installed and configured. My problem is when placing an outgoing call via ZAP, in the asterisk CLI it shows that ZAP answers the call but on my softphone I only hear silence. The same problem in ip phone. The calls inside the company are ok and also the incoming calls.

8

hi rodrunx,

could you post the sip.conf (or iax.conf) showing your softphone extension configuration?