Caller ID Name Issues

Hello!

Here is my setup: Asterisk v1.4.2 -> Dual-port T1 Card -> PRI -> 3Com. The problem is that, after configuration of Sangoma’s wanpipe and the established PRI, the 3Com receives callerid number but not the name. In that direction, the name is blank. I can receive both callerid name and number going the opposite way (3Com phone to Asterisk extension) if I use a wait(1) before displaying the name. If I do not use a wait(1), callerid name is blank.

I’ll be making a similar change on the 3Com side but until then, are there any specific configuration parameters I should evaluate? Sangoma technical support stated there isn’t any settings in their configuration utility that would have an effect on callerid name.

Thanks for any assistance.