Hello,
Issue : call recording is not happening in a single file i.e before transfer and after transfer
A calls to B, then B puts A on hold and B calls to C. Then B hang up. then the call conversation continue between A and C.
The recording is done properly between A and B. But when the call is transfer the recording is done till “Transfer…”.
But then recording stops. I want to record the conversation between A & C as well.
The call transfer is done by pressing # ( configured in features.conf)
What I should do to record whole call in a single file ( i.e before transfer and after transfer ) ?
Thanks for the support in advance.
-Urmi