Call Forwarding DAHDI

Hello,

I have a FreePBX 2.10 server that is linked to our Alcatel 4400 PBX.

I have just noticed that if someone rings an Alcatel extension and that extension is forwarded to another Alcatel extension the call fails. For some reason the forwarding request comes back to FreePBX with the correct number but it tries to forward it locally rather than back down the trunk. The call therefore fails with an no service.

Here is CLI info from an IP phone (3001) ringing an Alcatel extension (7909) that’s on a NoReply to 5004 (also an Alcatel Extension)

Any help or advice would be greatly appreciated.

Executing [s@macro-dialout-trunk:22] Dial("SIP/3001-00001779", "DAHDI/g0/7909,300,W") in new stack -- Requested transfer capability: 0x00 - SPEECH -- Called DAHDI/g0/7909 -- DAHDI/i1/7909-18d7 is proceeding passing it to SIP/3001-00001779 -- DAHDI/i1/7909-18d7 is ringing -- DAHDI/i1/7909-18d7 is making progress passing it to SIP/3001-00001779 -- Span 1: DAHDI/i1/7909-18d7 is CallRerouting/CallDeflection to '5004'. -- Now forwarding SIP/3001-00001779 to 'Local/5004@from-zaptel' (thanks to DAHDI/i1/7909-18d7) [2012-05-22 14:02:18] NOTICE[19961]: app_dial.c:883 do_forward: Not accepting call completion offers from call-forward recipient Local/5004@from-zaptel-94f5;1 -- Hungup 'DAHDI/i1/7909-18d7' -- Executing [5004@from-zaptel:1] Set("Local/5004@from-zaptel-94f5;2", "DID=5004") in new stack -- Executing [5004@from-zaptel:2] Goto("Local/5004@from-zaptel-94f5;2", "s,1") in new stack -- Goto (from-zaptel,s,1) -- Executing [s@from-zaptel:1] NoOp("Local/5004@from-zaptel-94f5;2", "Entering from-dahdi with DID == 5004") in new stack -- Executing [s@from-zaptel:2] Ringing("Local/5004@from-zaptel-94f5;2", "") in new stack -- Local/5004@from-zaptel-94f5;1 is ringing -- Executing [s@from-zaptel:3] Set("Local/5004@from-zaptel-94f5;2", "DID=5004") in new stack -- Executing [s@from-zaptel:4] NoOp("Local/5004@from-zaptel-94f5;2", "DID is now 5004") in new stack -- Executing [s@from-zaptel:5] GotoIf("Local/5004@from-zaptel-94f5;2", "0?dahdiok:checkzap") in new stack -- Goto (from-zaptel,s,6) -- Executing [s@from-zaptel:6] GotoIf("Local/5004@from-zaptel-94f5;2", "0?zapok:neither") in new stack -- Goto (from-zaptel,s,7) -- Executing [s@from-zaptel:7] Goto("Local/5004@from-zaptel-94f5;2", "from-pstn,5004,1") in new stack -- Goto (from-pstn,5004,1) -- Executing [5004@from-pstn:1] Set("Local/5004@from-zaptel-94f5;2", "__FROM_DID=5004") in new stack -- Executing [5004@from-pstn:2] NoOp("Local/5004@from-zaptel-94f5;2", "Received an unknown call with DID set to 5004") in new stack -- Executing [5004@from-pstn:3] Goto("Local/5004@from-zaptel-94f5;2", "s,a2") in new stack -- Goto (from-pstn,s,2) -- Executing [s@from-pstn:2] Answer("Local/5004@from-zaptel-94f5;2", "") in new stack -- Local/5004@from-zaptel-94f5;1 answered SIP/3001-00001779 -- Executing [s@from-pstn:3] Wait("Local/5004@from-zaptel-94f5;2", "2") in new stack -- Executing [s@from-pstn:4] Playback("Local/5004@from-zaptel-94f5;2", "ss-noservice") in new stack -- Playing 'ss-noservice.ulaw' (language 'en') -- Executing [s@from-pstn:5] SayAlpha("Local/5004@from-zaptel-94f5;2", "5004") in new stack -- Playing 'digits/5.ulaw' (language 'en') -- Playing 'digits/0.ulaw' (language 'en') -- Playing 'digits/0.ulaw' (language 'en') -- Playing 'digits/4.ulaw' (language 'en') -- Executing [h@macro-dialout-trunk:1] Macro("SIP/3001-00001779", "hangupcall,") in new stack -- Executing [s@macro-hangupcall:1] GotoIf("SIP/3001-00001779", "1?theend") in new stack -- Goto (macro-hangupcall,s,3) -- Executing [s@macro-hangupcall:3] Hangup("SIP/3001-00001779", "") in new stack == Spawn extension (macro-hangupcall, s, 3) exited non-zero on 'SIP/3001-00001779' in macro 'hangupcall' == Spawn extension (macro-dialout-trunk, h, 1) exited non-zero on 'SIP/3001-00001779' == Spawn extension (macro-dialout-trunk, s, 22) exited non-zero on 'SIP/3001-00001779' in macro 'dialout-trunk' == Spawn extension (from-pstn, s, 5) exited non-zero on 'Local/5004@from-zaptel-94f5;2' == Spawn extension (from-internal, 7909, 5) exited non-zero on 'SIP/3001-00001779' -- Executing [h@from-pstn:1] Macro("Local/5004@from-zaptel-94f5;2", "hangupcall,") in new stack -- Executing [s@macro-hangupcall:1] GotoIf("Local/5004@from-zaptel-94f5;2", "1?theend") in new stack -- Goto (macro-hangupcall,s,3) -- Executing [s@macro-hangupcall:3] Hangup("Local/5004@from-zaptel-94f5;2", "") in new stack == Spawn extension (macro-hangupcall, s, 3) exited non-zero on 'Local/5004@from-zaptel-94f5;2' in macro 'hangupcall' == Spawn extension (from-pstn, h, 1) exited non-zero on 'Local/5004@from-zaptel-94f5;2'

Just refreshing this as it’s still an issue

I got round it at the time by putting a pair of Cisco routers inline to extend the E1 however recent changes now mean the E1 is now direct from the Alcatel to the Asterisk box so the problem has now returned.

Can anyone please advise?

Thanks

on some systems there is a security setting which doesn’t allow to “transfer” calls over external link. claryfying: it doesn’t allow to call from extension to second one via city (pri) line.

i some systems this option is called hairpining
"…In general telecommunication, hairpinning is returning a message from an origin endpoint back in the direction it came from as a way to get it to its destination endpoint. There are several usages. "
http://searchunifiedcommunications.techtarget.com/definition/hairpinning

in shortworrds disable this or simmilar called function on your Alcatel PBX