Call established, no sound

Asterisk Asterisk SIP
1

Hi guys!

I have a FreePbx instance running on my local machine, linked to a free trial GoTrunk account.

I followed this guide in order to make the configuration User Manual - IP PBX Configuration - FreePBX | GoTrunk

I’m able to call from zoiper to zoiper (for example extension 54321 to extension 12345) inside the network the local machine is on. However whenever I try to call from a real landline (shown as 6666666666) to the extension 12345, the established call has no audio.

What I already tried:

I enabled anonymous calls (before this the call could not even be established)
I tested *60 (speaking clock) and *43 (echo test), audio is perfect from zoiper to zoiper.
I already set ICE to disabled

I added the following lines to the incoming SIP config, see if they fixed the problem. It did not.

type=peer
insecure=yes
username=theusername
secret=thepassword
host=dynamic
nat=yes
context=default
canreinvite=no
disallow=all
echocancel=yes
allow=ulaw
callgroup=1

Already added the GoTrunk IPs to the FreePbx firewall

The log can be found here: https://pastebin.freepbx.org/view/06da970e

PS: I don’t understand why the log makes a reference to 192.168.0.2. The FreePbx instance is running on 192.168.0.254, and the management machine is on 192.168.0.8

Please, any suggestion will be really appreciated

2

Make sure your RTP ports are open (10000-20000).
Try defining the external ip in your SIP config.
For example:

externip = 200.201.202.203
localnet=192.168.2.0/255.255.255.0
3

Thank you by your answer RtDany10

Sadly the problem persists.

[2020-07-09 05:11:21] VERBOSE[3843][C-00000072] app_dial.c: Called SIP/12345
[2020-07-09 05:11:21] VERBOSE[3843][C-00000072] app_dial.c: Connected line update to SIP/amn.st.ssl7.net-0000007d prevented.

[2020-07-09 05:11:22] NOTICE[2116] chan_sip.c: Registration from ‘sip:5518505446@192.168.0.254;transport=UDP’ failed for ‘192.168.0.2:44169’ - Wrong password
Note: this was due a zoiper test instance I registered days ago, it’s now defunct

[2020-07-09 05:11:24] VERBOSE[3843][C-00000072] app_dial.c: SIP/12345-0000007e is ringing
[2020-07-09 05:11:32] VERBOSE[3843][C-00000072] app_dial.c: Connected line update to SIP/amn.st.ssl7.net-0000007d prevented.
[2020-07-09 05:11:32] VERBOSE[3843][C-00000072] app_dial.c: SIP/12345-0000007e answered SIP/amn.st.ssl7.net-0000007d
[2020-07-09 05:11:32] VERBOSE[3873][C-00000072] bridge_channel.c: Channel SIP/12345-0000007e joined ‘simple_bridge’ basic-bridge <761cf196-8022-4903-9c6e-2f91ef2eb0d5>
[2020-07-09 05:11:32] VERBOSE[3843][C-00000072] bridge_channel.c: Channel SIP/amn.st.ssl7.net-0000007d joined ‘simple_bridge’ basic-bridge <761cf196-8022-4903-9c6e-2f91ef2eb0d5>
[2020-07-09 05:11:38] VERBOSE[3873][C-00000072] bridge_channel.c: Channel SIP/12345-0000007e left ‘simple_bridge’ basic-bridge <761cf196-8022-4903-9c6e-2f91ef2eb0d5>
[2020-07-09 05:11:38] VERBOSE[3873][C-00000072] app_stack.c: SIP/12345-0000007e Internal Gosub(crm-hangup,s,1) start
[2020-07-09 05:11:38] VERBOSE[3873][C-00000072] pbx.c: Executing [s@crm-hangup:1] NoOp(“SIP/12345-0000007e”, “Sending Hangup to CRM”) in new stack
[2020-07-09 05:11:38] VERBOSE[3873][C-00000072] pbx.c: Executing [s@crm-hangup:2] NoOp(“SIP/12345-0000007e”, “HANGUP CAUSE: 16”) in new stack
[2020-07-09 05:11:38] VERBOSE[3873][C-00000072] pbx.c: Executing [s@crm-hangup:3] ExecIf(“SIP/12345-0000007e”, “0?Set(__CRM_VOICEMAIL=)”) in new stack
[2020-07-09 05:11:38] VERBOSE[3873][C-00000072] pbx.c: Executing [s@crm-hangup:4] NoOp(“SIP/12345-0000007e”, “MASTER CHANNEL: 1594271481.126 = 1594271481.125”) in new stack
[2020-07-09 05:11:38] VERBOSE[3873][C-00000072] pbx.c: Executing [s@crm-hangup:5] GotoIf(“SIP/12345-0000007e”, “1?return”) in new stack
[2020-07-09 05:11:38] VERBOSE[3873][C-00000072] pbx_builtins.c: Goto (crm-hangup,s,8)
[2020-07-09 05:11:38] VERBOSE[3873][C-00000072] pbx.c: Executing [s@crm-hangup:8] Return(“SIP/12345-0000007e”, “”) in new stack
[2020-07-09 05:11:38] VERBOSE[3873][C-00000072] app_stack.c: Spawn extension (from-internal, , 1) exited non-zero on ‘SIP/12345-0000007e’
[2020-07-09 05:11:38] VERBOSE[3873][C-00000072] app_stack.c: SIP/12345-0000007e Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] bridge_channel.c: Channel SIP/amn.st.ssl7.net-0000007d left ‘simple_bridge’ basic-bridge <761cf196-8022-4903-9c6e-2f91ef2eb0d5>
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] app_macro.c: Spawn extension (macro-dial-one, s, 56) exited non-zero on ‘SIP/amn.st.ssl7.net-0000007d’ in macro ‘dial-one’
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] app_macro.c: Spawn extension (macro-exten-vm, s, 26) exited non-zero on ‘SIP/amn.st.ssl7.net-0000007d’ in macro ‘exten-vm’
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Spawn extension (ext-local, 12345, 3) exited non-zero on ‘SIP/amn.st.ssl7.net-0000007d’
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [h@ext-local:1] Macro(“SIP/amn.st.ssl7.net-0000007d”, “hangupcall,”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“SIP/amn.st.ssl7.net-0000007d”, “1?theend”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“SIP/amn.st.ssl7.net-0000007d”, “0?Set(CDR(recordingfile)=)”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@macro-hangupcall:4] NoOp(“SIP/amn.st.ssl7.net-0000007d”, "SIP/12345-0000007e montior file= ") in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@macro-hangupcall:5] GotoIf(“SIP/amn.st.ssl7.net-0000007d”, “1?skipagi”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx_builtins.c: Goto (macro-hangupcall,s,7)
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@macro-hangupcall:7] Hangup(“SIP/amn.st.ssl7.net-0000007d”, “”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] app_macro.c: Spawn extension (macro-hangupcall, s, 7) exited non-zero on ‘SIP/amn.st.ssl7.net-0000007d’ in macro ‘hangupcall’
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Spawn extension (ext-local, h, 1) exited non-zero on ‘SIP/amn.st.ssl7.net-0000007d’
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] app_stack.c: SIP/amn.st.ssl7.net-0000007d Internal Gosub(crm-hangup,s,1) start
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@crm-hangup:1] NoOp(“SIP/amn.st.ssl7.net-0000007d”, “Sending Hangup to CRM”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@crm-hangup:2] NoOp(“SIP/amn.st.ssl7.net-0000007d”, “HANGUP CAUSE: 16”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@crm-hangup:3] ExecIf(“SIP/amn.st.ssl7.net-0000007d”, “0?Set(__CRM_VOICEMAIL=)”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@crm-hangup:4] NoOp(“SIP/amn.st.ssl7.net-0000007d”, “MASTER CHANNEL: 1594271481.125 = 1594271481.125”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@crm-hangup:5] GotoIf(“SIP/amn.st.ssl7.net-0000007d”, “0?return”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@crm-hangup:6] Set(“SIP/amn.st.ssl7.net-0000007d”, “__CRM_HANGUP=1”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@crm-hangup:7] AGI(“SIP/amn.st.ssl7.net-0000007d”, “agi://127.0.0.1/sangomacrm.agi”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] res_agi.c: <SIP/amn.st.ssl7.net-0000007d>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] pbx.c: Executing [s@crm-hangup:8] Return(“SIP/amn.st.ssl7.net-0000007d”, “”) in new stack
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] app_stack.c: Spawn extension (ext-local, h, 1) exited non-zero on ‘SIP/amn.st.ssl7.net-0000007d’
[2020-07-09 05:11:38] VERBOSE[3843][C-00000072] app_stack.c: SIP/amn.st.ssl7.net-0000007d Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=

4

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