Call between Hikvision Intercom and smartphone

Asterisk Asterisk SIP
1

Hello, I am a new user of Asterisk server under Ubuntu.
I would like to setup the following system.

  • 1 Hikvision Intercom acts as a SIP client
  • 1 Asterisk server under Ubuntu (both Intercom and server are on the LAN)
  • 1 ISP Modem-router with basic NAT feature
  • 1 Android Smartphone (4G thus WAN) registering to the Asterisk server

Here is my sip.conf

[general]
context=default
udpbindaddr=0.0.0.0
tcpenable=no
tcpbindaddr=0.0.0.0
transport=udp
srvlookup=yes
nat=yes
externhost=mysip.synology.me
localnet=192.168.0.0/255.255.255.0
externrefresh=240
register => myuser:mypasswd@mysip.synology.me/1234

[mysipprovider-out]
type=peer
secret=mypasswd
username=myuser
host=mysip.synology.me
fromuser=myuser
canreinvite=no
insecure=invite,port
qualify=yes
nat=yes
context=from-mysipprovider

And my extensions.conf

[from-mysipprovider]
exten => 1234,1,Answer ; 1234 is the contact extension, default contact extension is “s”
exten => 1234,2,Dial(SIP/111,25,Ttr) ; incoming calls are redirected to SIP telephone with number 111
exten => 1234,3,Hangup

My first problem is to register the phone to the SIP server.
I install Mizudroid as SIP client
I enter the host mysip.synology.me, the user myuser, the password mypasswd

But the client is unable to register. I found the following error in the server log:

[Jul 17 22:12:41] DEBUG[20002]: res_pjsip_registrar.c:1248 check_expiration_thread: Woke up at 1563394361  Interval: 30
[Jul 17 22:12:41] DEBUG[20002]: res_pjsip_registrar.c:1255 check_expiration_thread: Expiring 0 contacts
[Jul 17 22:12:43] DEBUG[20006]: chan_sip.c:4409 __sip_autodestruct: Auto destroying SIP dialog '7244a17508a1ff7b69abe0362d76669d@109.89.199.248:5060'
[Jul 17 22:12:43] DEBUG[20006]: chan_sip.c:6643 sip_pvt_dtor: Destroying SIP dialog 7244a17508a1ff7b69abe0362d76669d@109.89.199.248:5060
[Jul 17 22:12:44] DEBUG[20006]: chan_sip.c:9467 __find_call: = Looking for  Call ID: 18e425827043412160496k33467rmwp (Checking From) --From tag 20g2204369053623678984m --To-tag
[Jul 17 22:12:44] DEBUG[20006]: chan_sip.c:29071 handle_incoming: **** Received REGISTER (2) - Command in SIP REGISTER
[Jul 17 22:12:44] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting '85.94.240.76:6161' into...
[Jul 17 22:12:44] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host '85.94.240.76' and port '6161'.
[Jul 17 22:12:44] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting 'mysip.synology.me' into...
[Jul 17 22:12:44] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host 'mysip.synology.me' and port ''.
[Jul 17 22:12:44] DEBUG[20006]: chan_sip.c:3801 __sip_xmit: Trying to put 'SIP/2.0 401' onto UDP socket destined for 85.94.240.76:6161
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:9467 __find_call: = Looking for  Call ID: 22e5778105715078728106k33468rmwp (Checking From) --From tag 24g5895404795558813274m --To-tag
[Jul 17 22:12:45] DEBUG[20006]: acl.c:990 ast_ouraddrfor: For destination '85.94.240.76', our source address is '192.168.0.16'.
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:3925 ast_sip_ouraddrfor: Target address 85.94.240.76:6161 is not local, substituting externaddr
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:3958 ast_sip_ouraddrfor: Setting AST_TRANSPORT_UDP with address 109.89.199.248:5060
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting '85.94.240.76:6161' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host '85.94.240.76' and port '6161'.
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:9060 __sip_alloc: Allocating new SIP dialog for 22e5778105715078728106k33468rmwp - REGISTER (No RTP)
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:29071 handle_incoming: **** Received REGISTER (2) - Command in SIP REGISTER
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting '85.94.240.76:6161' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host '85.94.240.76' and port '6161'.
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting 'mysip.synology.me' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host 'mysip.synology.me' and port ''.
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:3801 __sip_xmit: Trying to put 'SIP/2.0 401' onto UDP socket destined for 85.94.240.76:6161
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:9467 __find_call: = Looking for  Call ID: 22e5778105715078728106k33468rmwp (Checking From) --From tag 24g5895404795558813274m --To-tag
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:29071 handle_incoming: **** Received REGISTER (2) - Command in SIP REGISTER
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting '85.94.240.76:6161' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host '85.94.240.76' and port '6161'.
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting 'mysip.synology.me' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host 'mysip.synology.me' and port ''.
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:3801 __sip_xmit: Trying to put 'SIP/2.0 403' onto UDP socket destined for 85.94.240.76:6161
[Jul 17 22:12:45] NOTICE[20006]: chan_sip.c:28928 handle_request_register: Registration from '<sip:gsm@mysip.synology.me>' failed for '85.94.240.76:6161' - Wrong password
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:29374 handle_request_do: SIP message could not be handled, bad request: 22e5778105715078728106k33468rmwp             
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:9467 __find_call: = Looking for  Call ID: 22e5778105715078728106k33468rmwp (Checking From) --From tag 24g5895404795558813274m --To-tag
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:29071 handle_incoming: **** Received REGISTER (2) - Command in SIP REGISTER
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting '85.94.240.76:6161' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host '85.94.240.76' and port '6161'.
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting 'mysip.synology.me' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host 'mysip.synology.me' and port ''.
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:3801 __sip_xmit: Trying to put 'SIP/2.0 401' onto UDP socket destined for 85.94.240.76:6161
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:9467 __find_call: = Looking for  Call ID: 22e5778105715078728106k33468rmwp (Checking From) --From tag 24g5895404795558813274m --To-tag
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:29071 handle_incoming: **** Received REGISTER (2) - Command in SIP REGISTER
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting '85.94.240.76:6161' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host '85.94.240.76' and port '6161'.
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting 'mysip.synology.me' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host 'mysip.synology.me' and port ''.
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:3801 __sip_xmit: Trying to put 'SIP/2.0 403' onto UDP socket destined for 85.94.240.76:6161
[Jul 17 22:12:45] NOTICE[20006]: chan_sip.c:28928 handle_request_register: Registration from '<sip:gsm@mysip.synology.me>' failed for '85.94.240.76:6161' - Wrong password
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:29374 handle_request_do: SIP message could not be handled, bad request: 22e5778105715078728106k33468rmwp             
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:9467 __find_call: = Looking for  Call ID: 22e5778105715078728106k33468rmwp (Checking From) --From tag 24g5895404795558813274m --To-tag
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:29071 handle_incoming: **** Received REGISTER (2) - Command in SIP REGISTER
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting '85.94.240.76:6161' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host '85.94.240.76' and port '6161'.
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting 'mysip.synology.me' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host 'mysip.synology.me' and port ''.
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:3801 __sip_xmit: Trying to put 'SIP/2.0 401' onto UDP socket destined for 85.94.240.76:6161
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:9467 __find_call: = Looking for  Call ID: 22e5778105715078728106k33468rmwp (Checking From) --From tag 24g5895404795558813274m --To-tag
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:29071 handle_incoming: **** Received REGISTER (2) - Command in SIP REGISTER
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting '85.94.240.76:6161' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host '85.94.240.76' and port '6161'.
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting 'mysip.synology.me' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host 'mysip.synology.me' and port ''.
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:3801 __sip_xmit: Trying to put 'SIP/2.0 401' onto UDP socket destined for 85.94.240.76:6161
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:9467 __find_call: = Looking for  Call ID: 22e5778105715078728106k33468rmwp (Checking From) --From tag 24g5895404795558813274m --To-tag
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:29071 handle_incoming: **** Received REGISTER (2) - Command in SIP REGISTER
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting '85.94.240.76:6161' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host '85.94.240.76' and port '6161'.
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:170 ast_sockaddr_split_hostport: Splitting 'mysip.synology.me' into...
[Jul 17 22:12:45] DEBUG[20006]: netsock2.c:224 ast_sockaddr_split_hostport: ...host 'mysip.synology.me' and port ''.
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:3801 __sip_xmit: Trying to put 'SIP/2.0 403' onto UDP socket destined for 85.94.240.76:6161
[Jul 17 22:12:45] NOTICE[20006]: chan_sip.c:28928 handle_request_register: Registration from '<sip:gsm@mysip.synology.me>' failed for '85.94.240.76:6161' - Wrong password
[Jul 17 22:12:45] DEBUG[20006]: chan_sip.c:29374 handle_request_do: SIP message could not be handled, bad request: 22e5778105715078728106k33468rmwp             
xavan-nas*CLI>

I don’t know where to start to resolve the registration problem

Thank you

2

It clearly says wrong password.

However, looking at your configuration, I see no sip.conf entry for 111, so it looks like neither user nor password is defined, and some evidence of cut and paste inclusion of obsolete cook book configurations.

3

Acutally, your provider informatoin is irrelevant, as it looks as though you don’t intend to use a SIP provider in the scenario you describe.

4

This parameter is not relevant for the registration of the smartphone?
user = myuser
password = mypasswd
1234 = extension

5

Correct, it is not relevant for the registration of hte smartphone. Most smartphones will not act as UAS for registers, only as UACs, and the register => only realates to Asterisk being the UAC.

6

So what can I do to make the smartphone “online” (connected to my asterisk server and assigned to a number)?

Le jeu. 18 juil. 2019 à 15:45, david551 via Asterisk Community asterisk@discoursemail.com a écrit :

7

The same as you would for a local hard phone, except you may have to consider NAT issues in both the phone and your local system.

8

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