Automated Outbound Calling

Asterisk Asterisk Support
1

We need to set up automated outbound calling for our customers. This message will say something like

" Dear customer. We see that you have purchased our service but not downloaded our app. Please press 1 to get an SMS with the link of the app to be downloaded. Press 2 to hear this message in hindi".

If the customer presses 1, we need to send the customer an SMS with the link to app store and play store.

2

What have you tried and where is it failing?

3

I can make a call via .call file …i am able to play IVR file…but when i press 1 …no response is going to asterisk server…

4

Please show your work :slight_smile:

  1. 'cat callfile'

  2. 'dialplan show <context-from-call-file>'

  3. and a ‘console log’ (with ‘verbose’ > 2, in preformatted text tags) showing what happens.

5

Hi Team,

Please below find the attachment as requested and please suggest the configuration needed.

(Attachment sample.call is missing)

(Attachment context is missing)

(Attachment logs is missing)

6

Hello,

1) Sample.call

This is a sample file that can be dumped in /var/spool/asterisk/outgoing

to generate a call. For Asterisk to read call files, you must have the

pbx_spool.so module loaded.

7

Hello,

pbx_spool.so module is already loaded.

8

None of your attachments attached :frowning:

Please post inline wrapped in 'preformatted text' tags.