Astrisk of odoo install connection suceessfull but when call then give error


#1

I downloaded Asterisk Click2dial and install odoo module from https://www.odoo.com/apps/modules/9.0/asterisk_click2dial/

Astrisk of odoo install connection suceessfull but when call then give error

Error : Click to dial with Asterisk failed.
Here is the error: ‘py-Asterisk action failed: Extension does not exist.’

And notify : Unhook your ringing phone


#2

Looks like that module comes from:

http://www.akretion.com/open-source-contributions/openerp-asterisk-voip-connector

they state:

"Deploying the Asterisk-Odoo connector require to have expertise on both Odoo and Asterisk. As the ERP and IP PBX systems are two critical components for your company, you may prefer to delegate the installation and configuration of the connector to an experienced consultant.

Being the author of the Asterisk-Odoo connector, Akretion is the best option to find this expertise."

If I were you, I’d contact them so that they can sort it out. I’m afraid the people who typically frequent this community forum don’t have a professed history of expertise on that Akretion connector.

Cheers