Hello everyone, I need to count calls for period of time(from, to) for statistics, which column indicates that is single call for each person? I grouped by ‘src’, ‘dst’, ‘d-context’, ‘date’, but I’m not sure, one person may call several times per day, next week, e.g. How to distinguish calls?
For simple calls, there is one record per call.
Thanks for your reply, for example I have 5 rows with ‘dcontext’ => ‘ext->queues’ for one person(this means when person is calling, rings for 5 free operators in the call center), and I need to count as 1 incoming.
So not a simple call. They should all have the same linkedid, and are likely to all have the same uniqueid.
However, are you sure you don’t actually want the queue log?
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