Asterisk cannot find sounds

Asterisk Asterisk Support
1

The problem is rather typical but neither of the solutions worked for me. My Asterisk 11.25 in Entware environment doesn’t see sounds directory. My asterisk.conf looks like this:

directories
astetcdir => /opt/etc/asterisk
astmoddir => /opt/lib/asterisk/modules
astvarlibdir => /opt/lib/asterisk
astdbdir => /opt/lib/asterisk
astkeydir => /opt/lib/asterisk
astdatadir => /opt/lib/asterisk
astagidir => /opt/lib/asterisk/agi-bin
astspooldir => /opt/var/spool/asterisk
astrundir => /opt/var/run/asterisk
astlogdir => /opt/var/log/asterisk
astsbindir => /opt/sbin

Sounds folder in the /opt/lib/asterisk exists, it has 0755 permissions and files have ulaw extensions. But when I use Playback application, it throws

[Aug 2 09:14:27] WARNING[5748][C-00000000]: file.c:701 ast_openstream_full: File hello-world does not exist in any format
[Aug 2 09:14:27] WARNING[5748][C-00000000]: file.c:1017 ast_streamfile: Unable to open hello-world (format (ulaw)): No such file or directory
[Aug 2 09:14:27] WARNING[5748][C-00000000]: app_playback.c:484 playback_exec: ast_streamfile failed on SIP/7001-00000000 for hello-world

File hello-world definitely exists, and when I specify in extensions:

exten => _XXXNXNXXXXXX,n,Playback(/opt/lib/asterisk/sounds/hello-world)

instead of

exten => _XXXNXNXXXXXX,n,Playback(hello-world)

it works.
But other commands like SayAlpha, SayNumber etc., cannot use explicit sounds specification, so this is inapplicable to them. Any suggestions?

It cannot find sounds dir neither with language prefixes (…/sounds/en) nor without them.

2

Do you have SELinux enabled? Could the Asterisk process be restricted from accessing the files due to an ACL?

3

I dont think it is a permission issue, because you can access to the sound if you specify the direct path, can you post the output of this command asterisk -x " core show settings" | grep -i dire

1 Like
5

Skype request or any other comunication outside the forum it is under job section and paid consultancy

6

The problem is resolved now. The thing was that Asterisk searched in a wrong directory.
As I run Entware version, this version seeked in /opt/var/lib/asterisk/sounds, not in /opt/lib/asterisk no matter what is set in astdatadir variable. And that is dumb, that morons from Entware has broken smth.

Thanks for assistance, guys.

7

And thanks for the useful command!:wink:

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