First, thank you in advance for your patience and your help.
I about 40 internal phones with three-digit extensions.
One of the phones is actually a call-panel in an elevator that is hard-coded to dial extension 100 when you press the panic button.
The extension for the elevator phone is currently set to be 397.
Since it has proven impossible to reprogram the autodial function on the elevator phone, I would like to configure the dial-plan in Asterisk to take any call made from the elevator (extension 397) to the front desk (extension 100) and send it to a different extension or even an outside number.
I do not want to change the behavior of any other extensions, only the calls from 397 to 100.
397 will still auto-dial 100 but I want to capture that and send it to extension 119 or to an outside number like “123-234-5678”
I want all other calls between all other extensions and from the in-bound routes to be left unchanged.
I just want to redirect the calls made to extension 100 from 397 to go someplace totally different as defined in Asterisk.
Can somebody please give me an actual example that I can copy and paste into Asterisk?