Asterisk 21, call Queue members failed

Asterisk Asterisk Support
1

Please help to configure queue_members table - I hear music, but no call performed. If I define hardcoded - works:
[support-q]
strategy=ringall
member => PJSIP/600
member => PJSIP/601
member => PJSIP/220

members_queue
members_queue953×74 6.01 KB

Log:

    -- Executing [97223764281@queue:3] Queue("PJSIP/dcs-endpoint-00000185", "testing_queue,,,,120") in new stack
    -- Started music on hold, class 'default', on channel 'PJSIP/dcs-endpoint-00000185'
    -- Called Local/600@testing
    -- Executing [600@testing:1] NoOp("Local/600@testing-000000dc;2", "testing 600") in new stack
    -- Auto fallthrough, channel 'Local/600@testing-000000dc;2' status is 'UNKNOWN'
    -- Called Local/601@testing
    -- Called Local/100@testing
    -- Nobody picked up in 0 ms
    -- Executing [100@testing:1] NoOp("Local/100@testing-000000de;2", "testing 100") in new stack
    -- Auto fallthrough, channel 'Local/100@testing-000000de;2' status is 'UNKNOWN'
    -- Executing [601@testing:1] NoOp("Local/601@testing-000000dd;2", "testing 601") in new stack
    -- Auto fallthrough, channel 'Local/601@testing-000000dd;2' status is 'UNKNOWN'
2

Your logs don’t match your configuration. You configuration shows you directly using chan_pjsip endpoints, but your log shows a local channel as the queue member.

3

queues.config:
If I add same => n,AgentRequest(${EXTEN})

[testing]
strategy=ringall
exten => _X.,1,NoOp(testing ${EXTEN})
same => n,AgentRequest(${EXTEN})

In this case Log looks:
– Called Local/600@testing
– Executing [600@testing:1] NoOp(“Local/600@testing-0000011b;2”, “testing 600”) in new stack
– Called Local/601@testing
– Executing [601@testing:1] NoOp(“Local/601@testing-0000011c;2”, “testing 601”) in new stack
– Executing [600@testing:2] AgentRequest(“Local/600@testing-0000011b;2”, “600”) in new stack
– Executing [601@testing:2] AgentRequest(“Local/601@testing-0000011c;2”, “601”) in new stack
– Agent ‘601’ does not exist.
– Auto fallthrough, channel ‘Local/601@testing-0000011c;2’ status is ‘UNKNOWN’
– Nobody picked up in 0 ms
– Agent ‘600’ does not exist.
– Auto fallthrough, channel ‘Local/600@testing-0000011b;2’ status is ‘UNKNOWN’
– Nobody picked up in 0 ms

4

As stated in the log… those agents don’t exist.

Previously it was stated the configuration doesn’t match what you’re showing. It’s calling Local channels, and not directly the PJSIP endpoints. You’d need to determine why that is.

5

You are right, the table changes don’t exist in Asterisk until I do “core restart now” !!!
Even “dialplan reload” or “queue reload all” didn’t help.
How do I cause to Aterisk to refresh queue members? I supposed it should be automatically