Hello,
Today same problem happened twice on 2 diff PBXs.
both are using Freepbx and Asterisk 18.20.2
Problem: Asterisk is suddenly stopped responding
Suddenly today Asterisk stopped responding to our PJSIP devices. At that time, PBX box itself was connected with the internet network. However PJSIP devices are unable to connect with the Asterisk and unable to register also.
Once I restart our Asterisk, everything works fine again.
I don’t understand where and what the problem is.
no logs in CLI about errors
but on both servers it started with
2024-09-19 07:40:20] VERBOSE[47741] asterisk.c: Remote UNIX connection disconnected
[2024-09-19 07:40:47] VERBOSE[46366][C-0000d4bc] res_musiconhold.c: Stopped music on hold on Local/138@from-queue-000083cd;2
[2024-09-19 07:40:49] WARNING[46407][C-0000d4bc] channel.c: Exceptionally long voice queue length queuing to Local/138@from-queue-000083cd;2
[2024-09-19 07:40:50] WARNING[46407][C-0000d4bc] channel.c: Exceptionally long voice queue length queuing to Local/138@from-queue-000083cd;2
[2024-09-19 07:40:51] WARNING[46407][C-0000d4bc] channel.c: Exceptionally long voice queue length queuing to Local/138@from-queue-000083cd;2
[2024-09-19 07:40:53] WARNING[46407][C-0000d4bc] channel.c: Exceptionally long voice queue length queuing to Local/138@from-queue-000083cd;2
[2024-09-19 07:40:54] WARNING[46407][C-0000d4bc] channel.c: Exceptionally long voice queue length queuing to Local/138@from-queue-000083cd;2
[2024-09-19 07:40:55] WARNING[46407][C-0000d4bc] channel.c: Exceptionally long voice queue length queuing to Local/138@from-queue-000083cd;2
[2024-09-19 07:40:57] WARNING[46407][C-0000d4bc] channel.c: Exceptionally long voice queue length queuing to Local/138@from-queue-000083cd;2
[2024-09-19 07:40:58] WARNING[46407][C-0000d4bc] channel.c: Exceptionally long voice queue length queuing to Local/138@from-queue-000083cd;2
[2024-09-19 07:40:59] WARNING[46407][C-0000d4bc] channel.c: Exceptionally long voice queue length queuing to Local/138@from-queue-000083cd;2
Strange but before “long voice queue” I can see a reload of asterisk
like someone edits something and applies changes.
I assume it starts after that
On both servers, we are using PJSIP with TCP for extensions - if it matters
[2024-09-19 07:47:56] NOTICE[33116] res_pjsip/pjsip_transport_management.c: Shutting down transport 'TCP to 174.68.146.XX:5062' since no request was received in 32 seconds
Any hints or help would be appreciated.
Thank you.