Step1: After the phone is logged in ======> Status is still Unavailable, Althought Contact is added "2044@1.collabos.com/sip:2044@103.199.7.5:5" root@ip-172-31-34-95:/usr/src/asterisk-18.17.1/res# asterisk -rx "pjsip show endpoint 2044@1.collabos.com" Endpoint: I/OAuth: Aor: Contact: Transport: Identify: Match: Channel: Exten: CLCID: ========================================================================================== Endpoint: 2044@1.collabos.com/2044 Unavailable 0 of inf InAuth: 2044@1.collabos.com/2044 Aor: 2044@1.collabos.com 1 Contact: 2044@1.collabos.com/sip:2044@103.199.7.5:5 e48da44887 NonQual nan Transport: transport-udp udp 0 0 0.0.0.0:5070 ParameterName : ParameterValue ======================================================================================================================================================================================================================================================================================================================= 100rel : yes accept_multiple_sdp_answers : false accountcode : acl : aggregate_mwi : true allow : (codec2|g723|ulaw|alaw|gsm|g726|g726aal2|adpcm|slin|slin12|slin16|slin24|slin32|slin44|slin48|slin96|slin192|lpc10|g729|speex|speex16|speex32|ilbc|g722|siren7|siren14|testlaw|g719|opus|jpeg|png|h261|h263|h263p|h264|h265|mpeg4|vp8|vp9|red|t140|t38|silk8|silk12|silk16|silk24) allow_overlap : true allow_subscribe : true allow_transfer : true allow_unauthenticated_options : false aors : 2044@1.collabos.com asymmetric_rtp_codec : false auth : 2044@1.collabos.com bind_rtp_to_media_address : false bundle : false call_group : callerid : "2044" <2044> callerid_privacy : allowed_not_screened callerid_tag : codec_prefs_incoming_answer : prefer:pending, operation:intersect, keep:all, transcode:allow codec_prefs_incoming_offer : prefer:pending, operation:intersect, keep:all, transcode:allow codec_prefs_outgoing_answer : prefer:pending, operation:intersect, keep:all, transcode:allow codec_prefs_outgoing_offer : prefer:pending, operation:union, keep:all, transcode:allow connected_line_method : invite contact_acl : context : from-agent cos_audio : 0 cos_video : 0 device_state_busy_at : 0 direct_media : false direct_media_glare_mitigation : none direct_media_method : invite disable_direct_media_on_nat : false dtls_auto_generate_cert : Yes dtls_ca_file : dtls_ca_path : dtls_cert_file : dtls_cipher : dtls_fingerprint : SHA-256 dtls_private_key : dtls_rekey : 0 dtls_setup : active dtls_verify : No dtmf_mode : info fax_detect : false fax_detect_timeout : 0 follow_early_media_fork : true force_avp : false force_rport : true from_domain : from_user : g726_non_standard : false geoloc_incoming_call_profile : geoloc_outgoing_call_profile : ice_support : false identify_by : username,ip ignore_183_without_sdp : false inband_progress : false incoming_call_offer_pref : local incoming_mwi_mailbox : language : mailboxes : max_audio_streams : 1 max_video_streams : 1 media_address : media_encryption : no media_encryption_optimistic : false media_use_received_transport : false message_context : moh_passthrough : false moh_suggest : luyen1 mwi_from_user : mwi_subscribe_replaces_unsolicited : no named_call_group : named_pickup_group : notify_early_inuse_ringing : false one_touch_recording : false outbound_auth : outbound_proxy : sip:10.10.1.10;lr outgoing_call_offer_pref : remote_merge overlap_context : pickup_group : preferred_codec_only : false record_off_feature : automixmon record_on_feature : automixmon refer_blind_progress : true rewrite_contact : false rpid_immediate : false rtcp_mux : false rtp_engine : asterisk rtp_ipv6 : false rtp_keepalive : 0 rtp_symmetric : true rtp_timeout : 0 rtp_timeout_hold : 0 sdp_owner : - sdp_session : Asterisk send_aoc : false send_connected_line : yes send_diversion : true send_history_info : false send_pai : true send_rpid : false set_var : srtp_tag_32 : false stir_shaken : off stir_shaken_profile : sub_min_expiry : 0 subscribe_context : suppress_q850_reason_headers : false t38_bind_udptl_to_media_address : false t38_udptl : false t38_udptl_ec : none t38_udptl_ipv6 : false t38_udptl_maxdatagram : 0 t38_udptl_nat : false timers : yes timers_min_se : 90 timers_sess_expires : 1800 tone_zone : tos_audio : 0 tos_video : 0 transport : transport-udp trust_connected_line : yes trust_id_inbound : false trust_id_outbound : false use_avpf : false use_ptime : false user_eq_phone : false voicemail_extension : webrtc : no Step2: Load module pjsip root@ip-172-31-34-95:/usr/src/asterisk-18.17.1/res# asterisk -rx "module reload res_pjsip.so" Module 'res_pjsip.so' reloaded successfully. Step3: Endpoint is changed to Not in use after a reload root@ip-172-31-34-95:/usr/src/asterisk-18.17.1/res# asterisk -rx "pjsip show endpoint 2044@1.collabos.com" Endpoint: I/OAuth: Aor: Contact: Transport: Identify: Match: Channel: Exten: CLCID: ========================================================================================== Endpoint: 2044@1.collabos.com/2044 Not in use 0 of inf InAuth: 2044@1.collabos.com/2044 Aor: 2044@1.collabos.com 1 Contact: 2044@1.collabos.com/sip:2044@103.199.7.5:5 e48da44887 NonQual nan Transport: transport-udp udp 0 0 0.0.0.0:5070 ParameterName : ParameterValue ======================================================================================================================================================================================================================================================================================================================= 100rel : yes accept_multiple_sdp_answers : false accountcode : acl : aggregate_mwi : true allow : (codec2|g723|ulaw|alaw|gsm|g726|g726aal2|adpcm|slin|slin12|slin16|slin24|slin32|slin44|slin48|slin96|slin192|lpc10|g729|speex|speex16|speex32|ilbc|g722|siren7|siren14|testlaw|g719|opus|jpeg|png|h261|h263|h263p|h264|h265|mpeg4|vp8|vp9|red|t140|t38|silk8|silk12|silk16|silk24) allow_overlap : true allow_subscribe : true allow_transfer : true allow_unauthenticated_options : false aors : 2044@1.collabos.com asymmetric_rtp_codec : false auth : 2044@1.collabos.com bind_rtp_to_media_address : false bundle : false call_group : callerid : "2044" <2044> callerid_privacy : allowed_not_screened callerid_tag : codec_prefs_incoming_answer : prefer:pending, operation:intersect, keep:all, transcode:allow codec_prefs_incoming_offer : prefer:pending, operation:intersect, keep:all, transcode:allow codec_prefs_outgoing_answer : prefer:pending, operation:intersect, keep:all, transcode:allow codec_prefs_outgoing_offer : prefer:pending, operation:union, keep:all, transcode:allow connected_line_method : invite contact_acl : context : from-agent cos_audio : 0 cos_video : 0 device_state_busy_at : 0 direct_media : false direct_media_glare_mitigation : none direct_media_method : invite disable_direct_media_on_nat : false dtls_auto_generate_cert : Yes dtls_ca_file : dtls_ca_path : dtls_cert_file : dtls_cipher : dtls_fingerprint : SHA-256 dtls_private_key : dtls_rekey : 0 dtls_setup : active dtls_verify : No dtmf_mode : info fax_detect : false fax_detect_timeout : 0 follow_early_media_fork : true force_avp : false force_rport : true from_domain : from_user : g726_non_standard : false geoloc_incoming_call_profile : geoloc_outgoing_call_profile : ice_support : false identify_by : username,ip ignore_183_without_sdp : false inband_progress : false incoming_call_offer_pref : local incoming_mwi_mailbox : language : mailboxes : max_audio_streams : 1 max_video_streams : 1 media_address : media_encryption : no media_encryption_optimistic : false media_use_received_transport : false message_context : moh_passthrough : false moh_suggest : luyen1 mwi_from_user : mwi_subscribe_replaces_unsolicited : no named_call_group : named_pickup_group : notify_early_inuse_ringing : false one_touch_recording : false outbound_auth : outbound_proxy : sip:10.10.1.10;lr outgoing_call_offer_pref : remote_merge overlap_context : pickup_group : preferred_codec_only : false record_off_feature : automixmon record_on_feature : automixmon refer_blind_progress : true rewrite_contact : false rpid_immediate : false rtcp_mux : false rtp_engine : asterisk rtp_ipv6 : false rtp_keepalive : 0 rtp_symmetric : true rtp_timeout : 0 rtp_timeout_hold : 0 sdp_owner : - sdp_session : Asterisk send_aoc : false send_connected_line : yes send_diversion : true send_history_info : false send_pai : true send_rpid : false set_var : srtp_tag_32 : false stir_shaken : off stir_shaken_profile : sub_min_expiry : 0 subscribe_context : suppress_q850_reason_headers : false t38_bind_udptl_to_media_address : false t38_udptl : false t38_udptl_ec : none t38_udptl_ipv6 : false t38_udptl_maxdatagram : 0 t38_udptl_nat : false timers : yes timers_min_se : 90 timers_sess_expires : 1800 tone_zone : tos_audio : 0 tos_video : 0 transport : transport-udp trust_connected_line : yes trust_id_inbound : false trust_id_outbound : false use_avpf : false use_ptime : false user_eq_phone : false voicemail_extension : webrtc : no root@ip-172-31-34-95:/usr/src/asterisk-18.17.1/res#