We have 8 PSTN Lines connected to our FXO channels in the Rhino Channel bank. I would like to give only “one trunk number” to our clients say 239-33-33(as our telco provide 7 digit land line number) and another 7 trunk lines number for each of our FXO channel. (we would like our client to remember only one phone number for fast access)
i would like, if caller “A” dial the 239-33-33 and access to our telephone system maybe talk to one of our staff. Thus caller “A” occupied the channel intended for 239-33-33.
in between to the conversation of caller “A” and our staff The Caller “B” Dial the same number dialed by Caller “A” which is 239-33-33 and she will be connected to the local of another staff perhaps. thus the two channels are being used.
again, in between the conversation of two callers and staff another caller let us say caller “C” dial the same trunk number and will be provided with channel. and this process wil go on as long as there is trunk channel available.
my question are how to keep accept incoming calls from PSTN, though first channel (239-33-33) is used already by first caller?
or i need to put the first caller to the last channel thus it free the 239-33-33 and put the second caller to the second from the last channel and again this will free 239-33-33. and if there is third caller put it again to the third from the last channel. again this will free 239-33-33 and so on until there is no channel availalble to accept the trunk transfer from 239-33-33.
im pretty sure that one of this scenario is the right way so please tell me how to interpret it with asterisk.
or if there is other way please tell me and discuss me so my Asterisk could
cater more incoming calls
if wise caller would dial any of the 2-8 trunk line number assigned to each FXO line she/he will have the same IVR with trunk 239-33-33 and access our telephone system