# Wrapuptime

**URL:** <https://community.asterisk.org/t/wrapuptime/21206>\
**Category:** Asterisk Support\
**Created:** [May 29, 2008, 11:29am UTC](https://community.asterisk.org/t/wrapuptime/21206 "2008-05-29T11:29:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mudcow007](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@mudcow007](https://community.asterisk.org/u/mudcow007)\
**Post date:** [May 29, 2008, 11:29am UTC](https://community.asterisk.org/t/wrapuptime/21206/1 "2008-05-29T11:29:22Z")

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hello once again

we have wrapuptime set at 60 in the queues.conf now i belive this is in seconds and not in ms (like in agents.conf)

but when waiting for 2mins plus the agent is still in wrapup and is unable to take a call

anyone any ideas?

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**Author:** ![mudcow007](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@mudcow007](https://community.asterisk.org/u/mudcow007)\
**Post date:** [May 29, 2008, 11:42am UTC](https://community.asterisk.org/t/wrapuptime/21206/2 "2008-05-29T11:42:43Z")

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solved please ignour!

😆