When there is internet, there is no VOIP

Hi everybody, I’ve configured Asterisk and X-lite in the server and in the stations. It work fine if there is no connection with internet (connection null or limited), but when there is connection with internet it gives me error 408.

There is no firewall between connection

Thanks for the help

make sure that the IP on your network does not change when u enable the internet connection… also check the server is not using dhcp… give a static ip to the asterisk server

The IP is the same. DHCP is not activated and Asterisk Server have a static IP


Can you acces Asterisk when internet is ON ? If not maybe it is a dns problem ?

yes, I can access Asterisk when internet is ON

408 Request Timeout: Couldn’t find the user in time

Look at the CPU activity, try another sftphone.