# WellGate FXO and Asterisk

**URL:** <https://community.asterisk.org/t/wellgate-fxo-and-asterisk/7599>\
**Category:** Asterisk Support\
**Created:** [July 7, 2006, 12:57pm UTC](https://community.asterisk.org/t/wellgate-fxo-and-asterisk/7599 "2006-07-07T12:57:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![oxg915](https://avatars.discourse-cdn.com/v4/letter/o/dbc845/32.png) [@oxg915](https://community.asterisk.org/u/oxg915)\
**Post date:** [July 7, 2006, 12:57pm UTC](https://community.asterisk.org/t/wellgate-fxo-and-asterisk/7599/1 "2006-07-07T12:57:10Z")

</div>

Hi all,

I have a asterisk PBX that we use on our network. It is for around 30 people to make VoIP calls via their SIP phones.

I have the PBX setup with our VoIP provider and this part of the setup is working well.

I have now purchased a WellGate 6 port FXO unit, so that I can:

1. Terminate local calls with the FXO - because it is much more expensive to make calls to local numbers using our VoIP provider.

2. I want incoming calls to be answered by the FXO, a greeting played to the caller who will then dial the 7 digit extension number and get connected to the SIP phone of the person they are calling.

I haven’t tried item 1 yet but have been working on item 2. I have contacted WellGate support who sent me a PDF with instructions. I have followed these instructions line by line but I’m not having any luck.

I can see the FXO is registering with Asterisk. When I make a call the FXO, it unit answers and within 5 seconds hangs up. When monitoring Asterisk, I cannot see the call being forwarded to the PBX.

I have searched on Google for examples of others working with the Wellgate 6 port FXO. I have seen some people saying that they use the FXO in this kind of setup, but I haven’t come across any postings/guides about setting it up.

I would be grateful if there is anyone here who has setup the Wellgate FXO with Asterisk and who could help me find what I am doing wrong.

Many thanks,

David.

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<div class="post-metadata">

**Author:** ![IronHelix](https://avatars.discourse-cdn.com/v4/letter/i/da6949/32.png) [@IronHelix](https://community.asterisk.org/u/IronHelix)\
**Post date:** [July 7, 2006, 2:16pm UTC](https://community.asterisk.org/t/wellgate-fxo-and-asterisk/7599/2 "2006-07-07T14:16:14Z")

</div>

First, im assuming its a sip gateway.

Second, I think the problem is on the \* side. I’m assuming you have the gateway registered in sip.conf and that works okay… now look at the contexts. I think the problem is that the gateway ‘dials’ \* with a number which asterisk isnt finding, so it dumps the call and the GW hangs up.

First, I would suggest if it is possible, set the gateway to not answer the ringing line until the resulting SIP call is answered.

Second, on asterisk do sip debug peer peername, with peername being the gateway. Now watch what happens when a call comes in, and post that here if it doesnt provide any immediate clues.  
I am going to gander a guess that the gateway is dialing (something)@asterisk, and that the (something) doesn’t exist in the context that the gateway is in… either that or you have an auth problem.

Post the sip debug here and I’ll have a look at it…

---

<div class="post-metadata">

**Author:** ![oxg915](https://avatars.discourse-cdn.com/v4/letter/o/dbc845/32.png) [@oxg915](https://community.asterisk.org/u/oxg915)\
**Post date:** [August 28, 2006, 9:14am UTC](https://community.asterisk.org/t/wellgate-fxo-and-asterisk/7599/3 "2006-08-28T09:14:51Z")

</div>

Hi,

I am still having a problem with the wellgate unit. The extensions I have created are being registered:

Name/username Host Dyn Nat ACL Mask Port Status  
1001/1001 80.78.16.211 D N 255.255.255.255 5060 OK (141 ms)

I have setup extension 600 as an echo-test, and it works on a normal SIP phone.

However, I cannot see data passing from the FXO to asterisk when I make the call and dial extension 600. The FXO just hangs up.

I set debug in asterisk, and even without making a call I am getting the following all the time. 80.78.16.214 is the asterisk pbx, 80.78.16.211 is the wellgate FXO.

to 80.78.16.211:5060  
Scheduling destruction of call ‘504e10d3-13c4-44f2b02e-5e7d88-4695’ in 15000 ms  
rmt214-16\*CLI\>

Sip read:  
REGISTER sip:80.78.16.214 SIP/2.0  
From: sip:1004@80.78.16.214;tag=504e10d3-13c4-44f2b02e-5e7ddd-12e4  
To: sip:1004@80.78.16.214  
Call-ID: 504e10d3-13c4-44f2b02e-5e7ddd-5076  
CSeq: 2 REGISTER  
Via: SIP/2.0/UDP 80.78.16.211:5060;branch=z9hG4bK-44f2b02f-5e81bb-4703  
Max-Forwards: 70  
Supported: replaces  
User-Agent: FXO\_GW  
Contact: sip:1004@80.78.16.211:5060;q=0.5  
Expires: 60  
Authorization: Digest username=“1004”, realm=“asterisk”, nonce=“387a424f”, uri=“sip:80.78.16.214”, response="9f2304b2cd2ba4b81cd07d33e07fe343"  
Content-Length: 0

13 headers, 0 lines  
Using latest request as basis request  
Sending to 80.78.16.211 : 5060 (non-NAT)  
Transmitting (no NAT):  
SIP/2.0 100 Trying  
Via: SIP/2.0/UDP 80.78.16.211:5060;branch=z9hG4bK-44f2b02f-5e81bb-4703  
From: sip:1004@80.78.16.214;tag=504e10d3-13c4-44f2b02e-5e7ddd-12e4  
To: sip:1004@80.78.16.214;tag=as32088fb4  
Call-ID: 504e10d3-13c4-44f2b02e-5e7ddd-5076  
CSeq: 2 REGISTER  
User-Agent: Asterisk PBX  
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER  
Expires: 60  
Contact: sip:1004@80.78.16.214;expires=60  
Content-Length: 0

to 80.78.16.211:5060  
Transmitting (no NAT):  
SIP/2.0 200 OK  
Via: SIP/2.0/UDP 80.78.16.211:5060;branch=z9hG4bK-44f2b02f-5e81bb-4703  
From: sip:1004@80.78.16.214;tag=504e10d3-13c4-44f2b02e-5e7ddd-12e4  
To: sip:1004@80.78.16.214;tag=as32088fb4  
Call-ID: 504e10d3-13c4-44f2b02e-5e7ddd-5076  
CSeq: 2 REGISTER  
User-Agent: Asterisk PBX  
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER  
Expires: 60  
Contact: sip:1004@80.78.16.211:5060;expires=60  
Date: Mon, 28 Aug 2006 08:59:31 GMT  
Content-Length: 0

to 80.78.16.211:5060  
Scheduling destruction of call ‘504e10d3-13c4-44f2b02e-5e7ddd-5076’ in 15000 ms  
rmt214-16\*CLI\>

Sip read:  
REGISTER sip:80.78.16.214 SIP/2.0  
From: sip:1005@80.78.16.214;tag=504e10d3-13c4-44f2b02e-5e7e32-3749  
To: sip:1005@80.78.16.214  
Call-ID: 504e10d3-13c4-44f2b02e-5e7e2d-7313  
CSeq: 2 REGISTER  
Via: SIP/2.0/UDP 80.78.16.211:5060;branch=z9hG4bK-44f2b02f-5e8279-4b9  
Max-Forwards: 70  
Supported: replaces  
User-Agent: FXO\_GW  
Contact: sip:1005@80.78.16.211:5060;q=0.5  
Expires: 60  
Authorization: Digest username=“1005”, realm=“asterisk”, nonce=“50b8bdc7”, uri=“sip:80.78.16.214”, response="6c6c6c3304089377bd43fad179a8ed5c"  
Content-Length: 0

13 headers, 0 lines  
Using latest request as basis request  
Sending to 80.78.16.211 : 5060 (non-NAT)  
Transmitting (no NAT):  
SIP/2.0 100 Trying  
Via: SIP/2.0/UDP 80.78.16.211:5060;branch=z9hG4bK-44f2b02f-5e8279-4b9  
From: sip:1005@80.78.16.214;tag=504e10d3-13c4-44f2b02e-5e7e32-3749  
To: sip:1005@80.78.16.214;tag=as391af9d7  
Call-ID: 504e10d3-13c4-44f2b02e-5e7e2d-7313  
CSeq: 2 REGISTER  
User-Agent: Asterisk PBX  
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER  
Expires: 60  
Contact: sip:1005@80.78.16.214;expires=60  
Content-Length: 0

to 80.78.16.211:5060  
Transmitting (no NAT):  
SIP/2.0 200 OK  
Via: SIP/2.0/UDP 80.78.16.211:5060;branch=z9hG4bK-44f2b02f-5e8279-4b9  
From: sip:1005@80.78.16.214;tag=504e10d3-13c4-44f2b02e-5e7e32-3749  
To: sip:1005@80.78.16.214;tag=as391af9d7  
Call-ID: 504e10d3-13c4-44f2b02e-5e7e2d-7313  
CSeq: 2 REGISTER  
User-Agent: Asterisk PBX  
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER  
Expires: 60  
Contact: sip:1005@80.78.16.211:5060;expires=60  
Date: Mon, 28 Aug 2006 08:59:31 GMT  
Content-Length: 0

to 80.78.16.211:5060  
Scheduling destruction of call ‘504e10d3-13c4-44f2b02e-5e7e2d-7313’ in 15000 ms  
rmt214-16\*CLI\>

Sip read:  
REGISTER sip:80.78.16.214 SIP/2.0  
From: sip:1006@80.78.16.214;tag=504e10d3-13c4-44f2b02e-5e7e82-4b5a  
To: sip:1006@80.78.16.214  
Call-ID: 504e10d3-13c4-44f2b02e-5e7e82-5a7c  
CSeq: 2 REGISTER  
Via: SIP/2.0/UDP 80.78.16.211:5060;branch=z9hG4bK-44f2b02f-5e8341-505f  
Max-Forwards: 70  
Supported: replaces  
User-Agent: FXO\_GW  
Contact: sip:1006@80.78.16.211:5060;q=0.5  
Expires: 60  
Authorization: Digest username=“1006”, realm=“asterisk”, nonce=“7f5d27ad”, uri=“sip:80.78.16.214”, response="fcd4c564b120f5ef0e8192a3ce00af72"  
Content-Length: 0

13 headers, 0 lines  
Using latest request as basis request  
Sending to 80.78.16.211 : 5060 (non-NAT)  
Transmitting (no NAT):  
SIP/2.0 100 Trying  
Via: SIP/2.0/UDP 80.78.16.211:5060;branch=z9hG4bK-44f2b02f-5e8341-505f  
From: sip:1006@80.78.16.214;tag=504e10d3-13c4-44f2b02e-5e7e82-4b5a  
To: sip:1006@80.78.16.214;tag=as043d6f9d  
Call-ID: 504e10d3-13c4-44f2b02e-5e7e82-5a7c  
CSeq: 2 REGISTER  
User-Agent: Asterisk PBX  
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER  
Expires: 60  
Contact: sip:1006@80.78.16.214;expires=60  
Content-Length: 0

to 80.78.16.211:5060  
Transmitting (no NAT):  
SIP/2.0 200 OK  
Via: SIP/2.0/UDP 80.78.16.211:5060;branch=z9hG4bK-44f2b02f-5e8341-505f  
From: sip:1006@80.78.16.214;tag=504e10d3-13c4-44f2b02e-5e7e82-4b5a  
To: sip:1006@80.78.16.214;tag=as043d6f9d  
Call-ID: 504e10d3-13c4-44f2b02e-5e7e82-5a7c  
CSeq: 2 REGISTER  
User-Agent: Asterisk PBX  
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER  
Expires: 60  
Contact: sip:1006@80.78.16.211:5060;expires=60  
Date: Mon, 28 Aug 2006 08:59:31 GMT  
Content-Length: 0

to 80.78.16.211:5060  
Scheduling destruction of call ‘504e10d3-13c4-44f2b02e-5e7e82-5a7c’ in 15000 ms  
Destroying call '504e10d3-13c4-44f2b02e-5e7cde-d87’  
Destroying call '504e10d3-13c4-44f2b02e-5e7d33-4820’  
11 headers, 0 lines  
Reliably Transmitting:  
OPTIONS sip:1006@80.78.16.211:5060 SIP/2.0  
Via: SIP/2.0/UDP 80.78.16.214:5060;branch=z9hG4bK1a34d51b  
From: “asterisk” sip:asterisk@80.78.16.214;tag=as4c510f0f  
To: sip:1006@80.78.16.211:5060  
Contact: sip:asterisk@80.78.16.214  
Call-ID: [64e3213826741679770a0be37c99bc6d@80.78.16.214](mailto:64e3213826741679770a0be37c99bc6d@80.78.16.214)  
CSeq: 102 OPTIONS  
User-Agent: Asterisk PBX  
Date: Mon, 28 Aug 2006 08:59:45 GMT  
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER  
Content-Length: 0

(no NAT) to 80.78.16.211:5060  
rmt214-16\*CLI\>

Sip read:  
SIP/2.0 200 OK  
From: "asterisk"sip:asterisk@80.78.16.214;tag=as4c510f0f  
To: sip:1006@80.78.16.211:5060;tag=504e10d3-13c4-44f2b03e-5ebe06-3375  
Call-ID: [64e3213826741679770a0be37c99bc6d@80.78.16.214](mailto:64e3213826741679770a0be37c99bc6d@80.78.16.214)  
CSeq: 102 OPTIONS  
Via: SIP/2.0/UDP 80.78.16.214:5060;branch=z9hG4bK1a34d51b  
Supported: replaces  
Content-Length: 0

8 headers, 0 lines  
Destroying call '64e3213826741679770a0be37c99bc6d@80.78.16.214’  
11 headers, 0 lines  
Reliably Transmitting:  
OPTIONS sip:1005@80.78.16.211:5060 SIP/2.0  
Via: SIP/2.0/UDP 80.78.16.214:5060;branch=z9hG4bK1b11cd34  
From: “asterisk” sip:asterisk@80.78.16.214;tag=as3a12b8ec  
To: sip:1005@80.78.16.211:5060  
Contact: sip:asterisk@80.78.16.214  
Call-ID: [7cded46d3bee0e826cead573242785e1@80.78.16.214](mailto:7cded46d3bee0e826cead573242785e1@80.78.16.214)  
CSeq: 102 OPTIONS  
User-Agent: Asterisk PBX  
Date: Mon, 28 Aug 2006 08:59:45 GMT  
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER  
Content-Length: 0

(no NAT) to 80.78.16.211:5060  
Destroying call '504e10d3-13c4-44f2b02e-5e7d88-4695’  
rmt214-16\*CLI\>

Sip read:  
SIP/2.0 200 OK  
From: "asterisk"sip:asterisk@80.78.16.214;tag=as3a12b8ec  
To: sip:1005@80.78.16.211:5060;tag=504e10d3-13c4-44f2b03e-5ebe56-137b  
Call-ID: [7cded46d3bee0e826cead573242785e1@80.78.16.214](mailto:7cded46d3bee0e826cead573242785e1@80.78.16.214)  
CSeq: 102 OPTIONS  
Via: SIP/2.0/UDP 80.78.16.214:5060;branch=z9hG4bK1b11cd34  
Supported: replaces  
Content-Length: 0

8 headers, 0 lines  
Destroying call '7cded46d3bee0e826cead573242785e1@80.78.16.214’  
11 headers, 0 lines  
Reliably Transmitting:  
OPTIONS sip:1004@80.78.16.211:5060 SIP/2.0  
Via: SIP/2.0/UDP 80.78.16.214:5060;branch=z9hG4bK684a3701  
From: “asterisk” sip:asterisk@80.78.16.214;tag=as01b543a8  
To: sip:1004@80.78.16.211:5060  
Contact: sip:asterisk@80.78.16.214  
Call-ID: [653d2a58753e27e832759f5b4a204b91@80.78.16.214](mailto:653d2a58753e27e832759f5b4a204b91@80.78.16.214)  
CSeq: 102 OPTIONS  
User-Agent: Asterisk PBX  
Date: Mon, 28 Aug 2006 08:59:46 GMT  
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER  
Content-Length: 0

(no NAT) to 80.78.16.211:5060  
Destroying call '504e10d3-13c4-44f2b02e-5e7ddd-5076’  
rmt214-16\*CLI\>

I would really appreciate it if anyone could help out with this problem.

Kind Regards,

David.

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<div class="post-metadata">

**Author:** ![IronHelix](https://avatars.discourse-cdn.com/v4/letter/i/da6949/32.png) [@IronHelix](https://community.asterisk.org/u/IronHelix)\
**Post date:** [August 28, 2006, 6:08pm UTC](https://community.asterisk.org/t/wellgate-fxo-and-asterisk/7599/4 "2006-08-28T18:08:00Z")

</div>

OK your device registers. Your sip debug however has no mention of a call coming in. The only things there are REGISTER/TRYING/OK (the device renewing its registration), and OPTIONS/404/OK (asterisk’s qualify=yes ‘ping’).  
Your problem, whatever it is, lies in the device.

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<div class="post-metadata">

**Author:** ![cangurcan](https://avatars.discourse-cdn.com/v4/letter/c/a87d85/32.png) [@cangurcan](https://community.asterisk.org/u/cangurcan)\
**Post date:** [January 26, 2008, 12:12am UTC](https://community.asterisk.org/t/wellgate-fxo-and-asterisk/7599/5 "2008-01-26T00:12:10Z")

</div>

Same problem I have, but I have tested it with same settings in 3CX (a windows PBX) and it is working. No problem seems at 38xx, I couldn’t try on \* 1.4, onyl tried on 1.2. Tried many config, even tried many firmware on fxo. no result, pls inform me if you can make Wellgate 38xx work with asterisk.
