Hello,
its posible to make voice navigation in IVR? Something like this:
You are interested:
a) cat
b) dog
User says "dog"
You like dogs:
a) big
b) small
c) hot
etc.
Any idea how to do this?
Best regards
Hello,
its posible to make voice navigation in IVR? Something like this:
You are interested:
a) cat
b) dog
User says "dog"
You like dogs:
a) big
b) small
c) hot
etc.
Any idea how to do this?
Best regards
It is possible - we used LumenVox, but with not very good results.
Hi
As stated Lumenvox is the way to go, You just have to be careful when planning and have a well specified server as speech recognition is a bit resource hungry.
Ian