# Voice mail forwarding and other issues **URL:** \ **Category:** Asterisk Support\ **Created:** [May 1, 2006, 7:27pm UTC](https://community.asterisk.org/t/voice-mail-forwarding-and-other-issues/6085 "2006-05-01T19:27:56Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![StasK](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@StasK](https://community.asterisk.org/u/StasK)\ **Post date:** [May 1, 2006, 7:27pm UTC](https://community.asterisk.org/t/voice-mail-forwarding-and-other-issues/6085/1 "2006-05-01T19:27:56Z")
hey folks this time just a few questions 😄 1. is it possible to log in to some one else’s voicemail box from your phone. i.e: i am on extension 333 and want to listen to voice mail of extension 444 ? 2. is there a way to automatically forward voicemails from one extension to another, or preferably to a few at once ? 3. little advice that helped me out. got this off [asteriskguru.com](http://asteriskguru.com) entry on voicemail ([asteriskguru.com/tutorials/aster … email.html](http://asteriskguru.com/tutorials/asterisk_voicemail.html)) hope it will help others: a quick tip for Grandstream users: If, when accessing your voicemail, the automated voice speaks but the phone is not responding to any keys, do the following: 1. Load your web browser and enter the IP of the phone. 2. At the Grandstream Device Configuration screen, select Advanced Settings. 3. Change the “Send DTMF” from ‘in-audio’ to ‘via SIP INFO’. 4. Update and reboot the phone and voicemail will work correctly. ps: we got grandstream budgetone 100 and 2 gxp 2000, with all the latest firmware updates. thanks stas ---
**Author:** ![rusty](https://avatars.discourse-cdn.com/v4/letter/r/f17d59/32.png) [@rusty](https://community.asterisk.org/u/rusty)\ **Post date:** [May 1, 2006, 7:33pm UTC](https://community.asterisk.org/t/voice-mail-forwarding-and-other-issues/6085/2 "2006-05-01T19:33:09Z")
if your dialplan has something like this exten=\> 8500,1,VoiceMailMain Then you dial 8500 and should get a prompt for mailbox and login enter the one you want. After listening to the message you should get an option to forward message to another mailbox ---
**Author:** ![StasK](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@StasK](https://community.asterisk.org/u/StasK)\ **Post date:** [May 2, 2006, 1:10pm UTC](https://community.asterisk.org/t/voice-mail-forwarding-and-other-issues/6085/3 "2006-05-02T13:10:02Z")
it’s all good but i need this to be done automaticly voicemail is left and forwarded by the system without any external help to another extention’s voicemail ( i actually need it to go to 3 different ones) ---
**Author:** ![rusty](https://avatars.discourse-cdn.com/v4/letter/r/f17d59/32.png) [@rusty](https://community.asterisk.org/u/rusty)\ **Post date:** [May 2, 2006, 1:57pm UTC](https://community.asterisk.org/t/voice-mail-forwarding-and-other-issues/6085/4 "2006-05-02T13:57:05Z")
Found this on the wiki Voicemail broadcasts Voicemail broadcasts can be created with the VoiceMail command in the dialplan. This can be combined with the delete option to delete the original voicemail. In extensions.conf: exten =\> 100,1,VoiceMail(u101&102&103) In voicemail.conf: 101 =\> 4242,Group Mailbox,delete=1 102 =\> 4242,Buckaroo [Bonzai,buckaroo@bonzai.com](mailto:Bonzai,buckaroo@bonzai.com) 103 =\> 4242,John [Whorphin,john@monkeyboy.com](mailto:Whorphin,john@monkeyboy.com) This entry creates a group mailbox at mailbox 101, which, on receipt, is copied to mailboxes 102 and 103. Following the copy to these other mailboxes, the original voice message is deleted. When multiple mailboxes are specified, the unavailable or busy message will be taken from the first mailbox specified. This could be used to record a special unavailable or busy message for the broadcast mailbox (101 in this example). ---
**Author:** ![lacymoore](https://avatars.discourse-cdn.com/v4/letter/l/e8c25b/32.png) [@lacymoore](https://community.asterisk.org/u/lacymoore)\ **Post date:** [May 2, 2006, 2:29pm UTC](https://community.asterisk.org/t/voice-mail-forwarding-and-other-issues/6085/5 "2006-05-02T14:29:38Z")
Nice! Had not seen that before. ---
**Author:** ![StasK](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@StasK](https://community.asterisk.org/u/StasK)\ **Post date:** [May 2, 2006, 2:32pm UTC](https://community.asterisk.org/t/voice-mail-forwarding-and-other-issues/6085/6 "2006-05-02T14:32:16Z")
thanks for the answer, Rusty !! ---
**Author:** ![StasK](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@StasK](https://community.asterisk.org/u/StasK)\ **Post date:** [May 2, 2006, 2:39pm UTC](https://community.asterisk.org/t/voice-mail-forwarding-and-other-issues/6085/7 "2006-05-02T14:39:10Z")
let’s see if i understood this thing right… when you call ext:100 voicemai li left in ext 101, which then is forwarded to 102 and 103 and deleted from ext 101’s voicemail box would you happen to stil have the exect url where you got this from ? ---
**Author:** ![rusty](https://avatars.discourse-cdn.com/v4/letter/r/f17d59/32.png) [@rusty](https://community.asterisk.org/u/rusty)\ **Post date:** [May 2, 2006, 2:45pm UTC](https://community.asterisk.org/t/voice-mail-forwarding-and-other-issues/6085/8 "2006-05-02T14:45:47Z")
Close to the bottom of page [voip-info.org/wiki/index.php … email.conf](http://www.voip-info.org/wiki/index.php?page=Asterisk+config+voicemail.conf) ---
**Author:** ![StasK](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@StasK](https://community.asterisk.org/u/StasK)\ **Post date:** [May 3, 2006, 8:18pm UTC](https://community.asterisk.org/t/voice-mail-forwarding-and-other-issues/6085/9 "2006-05-03T20:18:15Z")
looks like another question has just poped up. i am using A@H I don’t know whether to edit voicemail.conf or voicemail\_additional.conf I think the second one might be rewritten by the gui thanks Stas ---
**Author:** ![rusty](https://avatars.discourse-cdn.com/v4/letter/r/f17d59/32.png) [@rusty](https://community.asterisk.org/u/rusty)\ **Post date:** [May 3, 2006, 8:24pm UTC](https://community.asterisk.org/t/voice-mail-forwarding-and-other-issues/6085/10 "2006-05-03T20:24:43Z")
never used @home but I think it uses the additional.conf