I’ve read a lot of the documentation and topics on various forums. It has helped me setup a system that is very close to what we need it to do. I’ve now got stuck on the following:
A call comes in and goes through the IVR, to a ring group, then a queue.
If there is no answer on any of the internal extensions we want the call to fall over to the extension that we have a premicell connected to, and automatically dial a mobile number. We can do all of this except get asterisk to ‘dial’.
Please can someone give us an idiots, step by step guide to set this up?!
We are using a TMD400P (2FXO 2FXS) card and running Asterisk 220.127.116.11 and FreePBX 2.0.1
Please let me know if you need any more info to help with getting this sorted.