We have a limited amount of G729 licenses per server. We need to transfer some calls to the IVR server for customer satisfaction surveys as self service.
The problem comes in that even if the call is transferred to the IVR server and the work is being done there, the channel is still open on the original inbound server. (Meaning the channel between the SIP provider and the server still points to inbound server instead of IVR server).
Is there a way to transfer the call and have the channel open between SIP provider and IVR server, and drop the channel pointing to the original inbound server ?