I’m trying to set up a voice menu on my Asterisk that is running on my Synology NAS. Synology appears to have licensed Asterisk Appliance web UI.
I created my voice menu, gave it a name, gave it an extension of 7000, added some actions to it, specifically the first action was ‘Answer the call’. and then I have a “Play file & listen for keypress events” and an action to connect to an internal extension after that. I followed the example on page 78/79 of the AA50 admin manual.
When I dial 7000 on an internal extension, the Asterisk answers the phone and says “This abbreviated code is not saved”.
I’ve tried restarting Asterisk, even rebooting the NAS. The menu is still there after the reboot so surely it must be saved. Yet still, I cannot the Asterisk to play the message and wait for a key press.
Any ideas what it’s trying to tell me? To my astonishment, this phrase does not show up in search results, could I really be the only person to have run across this?