First off I have been reading and studying about * for about two years now. I am a small business owner (17 employees) and I have a 4 line system currently that is about 15 years old. I have been thinking of replacing it and upgrading the computer system in the office at the same time. Over the last two years have penicled out some ideas and this is what I am leaning toward and was hoping for some feed back from those here with real expeance along these lines
System thoughts are;
Linux server with *
100/10 meg switch with VLAN and QoS.
IP hardphone hand sets
6meg down / 2 meg up I-net link
ISP supplied router
This would be shared with 6 Windows works stations and server mostly doing accounting work.
Finally a VPN link to my home so I could have a IP phone that would work directly with the office system when I am working at home.
As in any business cost is an issue, but regardless of how low the price may be it should provide rock solid performance and LOW maintance. There is no way I can justify open ended IT maintance costs.
Final question… It appears there is no real good way to handle faxing over an IP network, so a PTSN fax seems still the best solution for fax needs.