Hi. I understand that it is weekend but I need help here please. I’ve been looking for answers online but I can’t find any. My current set up is that when a DID number is dialled, it gets routed to Switchvox(Digium), then it forwards the call to trixbox through extension 8891 which is also the queue number on my trixbox. I use eyebeam as a client. The call goes through my extension but the “ANI” does not show. Please help.
Details:
Asterisk 1.6.0.26-FONCORE-r78
Freepbx: v2.8.0.4 ©2008 Fonality, inc All Rights Reserved.
CLI
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
== Using SIP VRTP TOS bits 136
== Using SIP VRTP CoS mark 6
-- Executing [8891@from-internal:1] Macro("SIP/trixbox-00000041", "user-callerid,") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/trixbox-00000041", "AMPUSER=trixbox") in new stack
-- Executing [s@macro-user-callerid:2] GotoIf("SIP/trixbox-00000041", "0?report") in new stack
-- Executing [s@macro-user-callerid:3] ExecIf("SIP/trixbox-00000041", "1?Set(REALCALLERIDNUM=trixbox)") in new stack
-- Executing [s@macro-user-callerid:4] Set("SIP/trixbox-00000041", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/trixbox-00000041", "AMPUSERCIDNAME=") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/trixbox-00000041", "1?report") in new stack
-- Goto (macro-user-callerid,s,10)
-- Executing [s@macro-user-callerid:10] GotoIf("SIP/trixbox-00000041", "0?continue") in new stack
-- Executing [s@macro-user-callerid:11] Set("SIP/trixbox-00000041", "__TTL=64") in new stack
-- Executing [s@macro-user-callerid:12] GotoIf("SIP/trixbox-00000041", "1?continue") in new stack
-- Goto (macro-user-callerid,s,19)
-- Executing [s@macro-user-callerid:19] NoOp("SIP/trixbox-00000041", "Using CallerID "trixbox" <trixbox>") in new stack
-- Executing [8891@from-internal:2] Answer("SIP/trixbox-00000041", "") in new stack
-- Executing [8891@from-internal:3] ExecIf("SIP/trixbox-00000041", "1?Set(__QUEUEWAIT=1354404797)") in new stack
-- Executing [8891@from-internal:4] Set("SIP/trixbox-00000041", "__BLKVM_OVERRIDE=BLKVM/8891/SIP/trixbox-00000041") in new stack
-- Executing [8891@from-internal:5] Set("SIP/trixbox-00000041", "__BLKVM_BASE=8891") in new stack
-- Executing [8891@from-internal:6] Set("SIP/trixbox-00000041", "DB(BLKVM/8891/SIP/trixbox-00000041)=TRUE") in new stack
-- Executing [8891@from-internal:7] ExecIf("SIP/trixbox-00000041", "1?Set(_DIAL_OPTIONS=trM(auto-blkvm))") in new stack
-- Executing [8891@from-internal:8] Set("SIP/trixbox-00000041", "__NODEST=8891") in new stack
-- Executing [8891@from-internal:9] GotoIf("SIP/trixbox-00000041", "1?REPCID") in new stack
-- Goto (from-internal,8891,14)
-- Executing [8891@from-internal:14] NoOp("SIP/trixbox-00000041", "CALLERID(name) is trixbox") in new stack
-- Executing [8891@from-internal:15] Set("SIP/trixbox-00000041", "_RGPREFIX=Tech") in new stack
-- Executing [8891@from-internal:16] Set("SIP/trixbox-00000041", "CALLERID(name)=Techtrixbox") in new stack
-- Executing [8891@from-internal:17] Set("SIP/trixbox-00000041", "MONITOR_FILENAME=/var/spool/asterisk/monitor/q8891-20121201-153317-1354404797.223") in new stack
-- Executing [8891@from-internal:18] Set("SIP/trixbox-00000041", "__MOHCLASS=default") in new stack
-- Executing [8891@from-internal:19] Set("SIP/trixbox-00000041", "__CWIGNORE=TRUE") in new stack
-- Executing [8891@from-internal:20] Queue("SIP/trixbox-00000041", "8891,t,,,120") in new stack
-- Started music on hold, class 'default', on SIP/trixbox-00000041
-- Called Local/6000@from-internal/n
-- Executing [6000@from-internal:1] Macro("Local/6000@from-internal-4c18;2", "exten-vm,novm,6000") in new stack
-- Executing [s@macro-exten-vm:1] Macro("Local/6000@from-internal-4c18;2", "user-callerid") in new stack
-- Executing [s@macro-user-callerid:1] Set("Local/6000@from-internal-4c18;2", "AMPUSER=trixbox") in new stack
-- Executing [s@macro-user-callerid:2] GotoIf("Local/6000@from-internal-4c18;2", "1?report") in new stack
-- Goto (macro-user-callerid,s,10)
-- Executing [s@macro-user-callerid:10] GotoIf("Local/6000@from-internal-4c18;2", "0?continue") in new stack
-- Executing [s@macro-user-callerid:11] Set("Local/6000@from-internal-4c18;2", "__TTL=63") in new stack
-- Executing [s@macro-user-callerid:12] GotoIf("Local/6000@from-internal-4c18;2", "1?continue") in new stack
-- Goto (macro-user-callerid,s,19)
-- Executing [s@macro-user-callerid:19] NoOp("Local/6000@from-internal-4c18;2", "Using CallerID "Techtrixbox" <trixbox>") in new stack
-- Executing [s@macro-exten-vm:2] Set("Local/6000@from-internal-4c18;2", "RingGroupMethod=none") in new stack
-- Executing [s@macro-exten-vm:3] Set("Local/6000@from-internal-4c18;2", "VMBOX=novm") in new stack
-- Executing [s@macro-exten-vm:4] Set("Local/6000@from-internal-4c18;2", "EXTTOCALL=6000") in new stack
-- Executing [s@macro-exten-vm:5] Set("Local/6000@from-internal-4c18;2", "CFUEXT=") in new stack
-- Executing [s@macro-exten-vm:6] Set("Local/6000@from-internal-4c18;2", "CFBEXT=") in new stack
-- Executing [s@macro-exten-vm:7] Set("Local/6000@from-internal-4c18;2", "RT=""") in new stack
-- Executing [s@macro-exten-vm:8] Macro("Local/6000@from-internal-4c18;2", "record-enable,6000,IN") in new stack
-- Executing [s@macro-record-enable:1] GotoIf("Local/6000@from-internal-4c18;2", "1?check") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s@macro-record-enable:4] AGI("Local/6000@from-internal-4c18;2", "recordingcheck,20121201-153317,1354404797.225") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck,20121201-153317,1354404797.225: Inbound recording enabled.
recordingcheck,20121201-153317,1354404797.225: CALLFILENAME=20121201-153317-1354404797.225
-- <Local/6000@from-internal-4c18;2>AGI Script recordingcheck completed, returning 0
-- Executing [s@macro-record-enable:999] MixMonitor("Local/6000@from-internal-4c18;2", "20121201-153317-1354404797.225.gsm,,") in new stack
-- Executing [s@macro-exten-vm:9] Macro("Local/6000@from-internal-4c18;2", "dial,"",trM(auto-blkvm),6000") in new stack
-- Executing [s@macro-dial:1] GotoIf("Local/6000@from-internal-4c18;2", "0?dial") in new stack
-- Executing [s@macro-dial:2] SetMusicOnHold("Local/6000@from-internal-4c18;2", "default") in new stack
-- Executing [s@macro-dial:3] AGI("Local/6000@from-internal-4c18;2", "dialparties.agi") in new stack
== Begin MixMonitor Recording Local/6000@from-internal-4c18;2
-- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Caller ID name is 'Techtrixbox' number is 'trixbox'
dialparties.agi: Methodology of ring is 'none'
-- dialparties.agi: Added extension 6000 to extension map
-- dialparties.agi: Extension 6000 cf is disabled
-- dialparties.agi: Extension 6000 do not disturb is disabled
> dialparties.agi: extnum 6000 has: cw: 0; hascfb: 0 [] hascfu: 0 []
dialparties.agi: EXTENSION_STATE: 0 (NOT_INUSE)
dialparties.agi: Extension 6000 has ExtensionState: 0
-- dialparties.agi: Checking CW and CFB status for extension 6000
-- dialparties.agi: DbDel CALLTRACE/6000 - Caller ID is not defined
-- dialparties.agi: Filtered ARG3: 6000
> dialparties.agi: NODEST: 8891 blkvm enabled macro already in dialopts: trM(auto-blkvm)
> dialparties.agi: NODEST: 8891 blkvm enabled macro already in dialopts: trM(auto-blkvm)
-- <Local/6000@from-internal-4c18;2>AGI Script dialparties.agi completed, returning 0
-- Executing [s@macro-dial:7] Dial("Local/6000@from-internal-4c18;2", "SIP/6000,"",trM(auto-blkvm)") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
== Using SIP VRTP TOS bits 136
== Using SIP VRTP CoS mark 6
-- Called 6000
-- Local/6000@from-internal-4c18;1 is ringing
-- SIP/6000-00000042 is ringing
-- Local/6000@from-internal-4c18;1 is ringing
-- Nobody picked up in 20000 ms
== Spawn extension (macro-dial, s, 7) exited non-zero on 'Local/6000@from-internal-4c18;2' in macro 'dial'
== Spawn extension (macro-exten-vm, s, 9) exited non-zero on 'Local/6000@from-internal-4c18;2' in macro 'exten-vm'
== Spawn extension (from-internal, 6000, 1) exited non-zero on 'Local/6000@from-internal-4c18;2'
-- Executing [h@from-internal:1] Macro("Local/6000@from-internal-4c18;2", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("Local/6000@from-internal-4c18;2", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,4)
-- Executing [s@macro-hangupcall:4] GotoIf("Local/6000@from-internal-4c18;2", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,7)
-- Executing [s@macro-hangupcall:7] GotoIf("Local/6000@from-internal-4c18;2", "1?theend") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] Hangup("Local/6000@from-internal-4c18;2", "") in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'Local/6000@from-internal-4c18;2' in macro 'hangupcall'
== Spawn extension (from-internal, h, 1) exited non-zero on 'Local/6000@from-internal-4c18;2'
== End MixMonitor Recording Local/6000@from-internal-4c18;2
-- Called Local/6001@from-internal/n
-- Executing [6001@from-internal:1] Macro("Local/6001@from-internal-d5f2;2", "exten-vm,novm,6001") in new stack
-- Executing [s@macro-exten-vm:1] Macro("Local/6001@from-internal-d5f2;2", "user-callerid") in new stack
-- Executing [s@macro-user-callerid:1] Set("Local/6001@from-internal-d5f2;2", "AMPUSER=trixbox") in new stack
-- Executing [s@macro-user-callerid:2] GotoIf("Local/6001@from-internal-d5f2;2", "1?report") in new stack
-- Goto (macro-user-callerid,s,10)
-- Executing [s@macro-user-callerid:10] GotoIf("Local/6001@from-internal-d5f2;2", "0?continue") in new stack
-- Executing [s@macro-user-callerid:11] Set("Local/6001@from-internal-d5f2;2", "__TTL=63") in new stack
-- Executing [s@macro-user-callerid:12] GotoIf("Local/6001@from-internal-d5f2;2", "1?continue") in new stack
-- Goto (macro-user-callerid,s,19)
-- Executing [s@macro-user-callerid:19] NoOp("Local/6001@from-internal-d5f2;2", "Using CallerID "Techtrixbox" <trixbox>") in new stack
-- Executing [s@macro-exten-vm:2] Set("Local/6001@from-internal-d5f2;2", "RingGroupMethod=none") in new stack
-- Executing [s@macro-exten-vm:3] Set("Local/6001@from-internal-d5f2;2", "VMBOX=novm") in new stack
-- Executing [s@macro-exten-vm:4] Set("Local/6001@from-internal-d5f2;2", "EXTTOCALL=6001") in new stack
-- Executing [s@macro-exten-vm:5] Set("Local/6001@from-internal-d5f2;2", "CFUEXT=") in new stack
-- Executing [s@macro-exten-vm:6] Set("Local/6001@from-internal-d5f2;2", "CFBEXT=") in new stack
-- Executing [s@macro-exten-vm:7] Set("Local/6001@from-internal-d5f2;2", "RT=""") in new stack
-- Executing [s@macro-exten-vm:8] Macro("Local/6001@from-internal-d5f2;2", "record-enable,6001,IN") in new stack
-- Executing [s@macro-record-enable:1] GotoIf("Local/6001@from-internal-d5f2;2", "1?check") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s@macro-record-enable:4] AGI("Local/6001@from-internal-d5f2;2", "recordingcheck,20121201-153343,1354404823.228") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck,20121201-153343,1354404823.228: Inbound recording not enabled
-- <Local/6001@from-internal-d5f2;2>AGI Script recordingcheck completed, returning 0
-- Executing [s@macro-record-enable:5] MacroExit("Local/6001@from-internal-d5f2;2", "") in new stack
-- Executing [s@macro-exten-vm:9] Macro("Local/6001@from-internal-d5f2;2", "dial,"",trM(auto-blkvm),6001") in new stack
-- Executing [s@macro-dial:1] GotoIf("Local/6001@from-internal-d5f2;2", "0?dial") in new stack
-- Executing [s@macro-dial:2] SetMusicOnHold("Local/6001@from-internal-d5f2;2", "default") in new stack
-- Executing [s@macro-dial:3] AGI("Local/6001@from-internal-d5f2;2", "dialparties.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Caller ID name is 'Techtrixbox' number is 'trixbox'
dialparties.agi: Methodology of ring is 'none'
-- dialparties.agi: Added extension 6001 to extension map
-- dialparties.agi: Extension 6001 cf is disabled
-- dialparties.agi: Extension 6001 do not disturb is disabled
> dialparties.agi: extnum 6001 has: cw: 0; hascfb: 0 [] hascfu: 0 []
dialparties.agi: EXTENSION_STATE: 0 (NOT_INUSE)
dialparties.agi: Extension 6001 has ExtensionState: 0
-- dialparties.agi: Checking CW and CFB status for extension 6001
-- dialparties.agi: DbDel CALLTRACE/6001 - Caller ID is not defined
-- dialparties.agi: Filtered ARG3: 6001
> dialparties.agi: NODEST: 8891 blkvm enabled macro already in dialopts: trM(auto-blkvm)
> dialparties.agi: NODEST: 8891 blkvm enabled macro already in dialopts: trM(auto-blkvm)
-- <Local/6001@from-internal-d5f2;2>AGI Script dialparties.agi completed, returning 0
-- Executing [s@macro-dial:7] Dial("Local/6001@from-internal-d5f2;2", "SIP/6001,"",trM(auto-blkvm)") in new stack
[ext-queues]
include => ext-queues-custom
exten => 8891,1,Macro(user-callerid,)
exten => 8891,n,Answer
exten => 8891,n,ExecIf($["${QUEUEWAIT}" = ""]?Set(__QUEUEWAIT=${EPOCH}))
exten => 8891,n,Set(__BLKVM_OVERRIDE=BLKVM/${EXTEN}/${CHANNEL})
exten => 8891,n,Set(__BLKVM_BASE=${EXTEN})
exten => 8891,n,Set(DB(${BLKVM_OVERRIDE})=TRUE)
exten => 8891,n,ExecIf($["${REGEX("(M[(]auto-blkvm[)])" ${DIAL_OPTIONS})}" != "1"]?Set(_DIAL_OPTIONS=${DIAL_OPTIONS}M(auto-blkvm)))
exten => 8891,n,Set(__NODEST=${EXTEN})
exten => 8891,n,GotoIf($["foo${RGPREFIX}" = "foo"]?REPCID)
exten => 8891,n,GotoIf($["${RGPREFIX}" != "${CALLERID(name):0:${LEN(${RGPREFIX})}}"]?REPCID)
exten => 8891,n,Noop(Current RGPREFIX is ${RGPREFIX}....stripping from Caller ID)
exten => 8891,n,Set(CALLERID(name)=${CALLERID(name):${LEN(${RGPREFIX})}})
exten => 8891,n,Set(_RGPREFIX=)
exten => 8891,n(REPCID),Noop(CALLERID(name) is ${CALLERID(name)})
exten => 8891,n,Set(_RGPREFIX=Tech)
exten => 8891,n,Set(CALLERID(name)=${RGPREFIX}${CALLERID(name)})
exten => 8891,n,Set(MONITOR_FILENAME=/var/spool/asterisk/monitor/q${EXTEN}-${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)}-${UNIQUEID})
exten => 8891,n,Set(__MOHCLASS=default)
exten => 8891,n,Set(__CWIGNORE=TRUE)
exten => 8891,n,Queue(8891,t,,,120)
exten => 8891,n,dbDel(${BLKVM_OVERRIDE})
exten => 8891,n,Set(__NODEST=)
exten => 8891,n,Set(__CWIGNORE=)
exten => 8891,n,Goto(app-blackhole,hangup,1)
exten => 8891*,1,Macro(agent-add,8891,)
exten => 8891**,1,Macro(agent-del,8891,8891)
ExecIf(“SIP/trixbox-00000041”, “1?Set(REALCALLERIDNUM=trixbox)”) in new stack
What I don’t understand is that why is the caller ID set to trixbox instead of the ANI. I set “Tech” As prefix but I want the caller’s phone number to show up instead of "trixbox. Help please?