Speed dial is not working

Hi Team,

I have two speed dial 2849 and 2889 they are not working. they are suppose to call the mobile number directly. But when i am trying to dial using the speed dial using the MicroSIP and i am getting 503 Service not available.

[Feb 18 09:56:24] WARNING[16153][C-000090b7]: app_dial.c:2510 dial_exec_full: Unable to create channel of type ‘SIP’ (cause 20 - Subscriber absent)

Can you help me what is wrong with the Asterisk. Rest everything is working fine.

Message indicate Subscriber it is not reachable by Asterisk

what do you mean by Subscriber ? Because rest of the calls are working fine. All incoming and Outgoing. I am able to dial the mobile number from the MicroSIP. Its just the speed dial.

Is there any command to clear the congestion?

subscriber is the sip device you re trying to reach while dialing, please post the full log when dialing

SIP 901 - is my SoftPhone Micro SIP

== Using SIP RTP TOS bits 96
== Using SIP RTP CoS mark 5
> 0x7f5fe4340460 – Strict RTP learning after remote address set to: 10.x.x.x:4010
– Executing [2889@internal:1] Dial(“SIP/SIP-901-00012416”, “SIP/mynetfone1/02XXXXXXX,60,TWK”) in new stack
[Feb 18 09:56:24] WARNING[16153][C-000090b7]: app_dial.c:2510 dial_exec_full: Unable to create channel of type ‘SIP’ (cause 20 - Subscriber absent)
== Everyone is busy/congested at this time (1:0/0/1)
– Executing [2889@internal:2] Congestion(“SIP/SIP-901-00012416”, “5”) in new stack
== Spawn extension (internal, 2889, 2) exited non-zero on ‘SIP/SIP-901-00012416’
– Executing [h@internal:1] Hangup(“SIP/SIP-901-00012416”, “”) in new stack
== Spawn extension (internal, h, 1) exited non-zero on ‘SIP/SIP-901-00012416’

sip show peer mynetfone1

sorry, I cant paste the output of this due to security issue. but i am failing to understand if there is any issue with mynetfone, it will have impact to the all incoming/outgoing.

It seems mynetfone1 it is not rechable by Asterisk, enable qualify option and run sip show peers and verify that peer, also some peers do not reply to OPTION request packages and enabling qualify option will make Asterisk mark them as absent

Thanks Buddy, let me see whats wrong with this.

Actually the error you are getting means either the phone hasn’t registered, in which case qualify won’t even be attempted, or qualify was attempted and failed.

Is there a command so that i can try to re-register with mynetfone from Asterisk.

It is not registration against Asterisk, it is that Asterisk cant locate the device to send your call

Registration is to tell Asterisk the address of the device. Without that address, there is no way for Asterisk to talk to the device, so SIP does not provide a means to remotely request a device to register, because it would be impossible to use.