[Solved]Key Presses Not Being Forwarded To Sipgate?

Asterisk Asterisk Support
1

Asterisk 1.4.0-beta4
Aastra 480i CT Phone

I have made an extension to dial sipgates voicemail.
When connected the attendant prompts me to press “1” for my message. “*” for options or “#” to exit.
Pressing any of these keys does nothing. Sipgate doesn’t appear to receive my key presses. The attendant just keeps repeating the options.

If i dial my own mail box i created on Asterisk, i can navigate just fine with key presses, so key presses do work.

If i watch the console while key pressing to sipgate, the console doesn’t show that i pressed a key (using verbose 9).
Am i missing anything in my configs?
Searching these forums and google has yielded no results.

Can anyone help?

Thanks in advance.

2

Hi

Who knows we are not mind readers.

Post the configs and maybe we will be able to see.

Ian

3

After much more Googling i got it working.

I had to put:
allow=gsm in sip.conf(a compressed codec forces it to be sent out of band)
dtmfmode=info is also required(which i had)

I also turned off Suppress dtmf playback on my phone(don’t know if that made any difference)

:smiley: