[solved] Duplicate channels open for one incomming call

After calling to apprise voicepulse of the issue, duplicate calls seemed to cease.


When: an incoming calls comes in from a voice pulse trunk
Frequency: sporadic
Impact: trying to access the sound menu file 2 or 3 times in the same millisecond produces horrible audio quality and random hangups

A call comes in, the CLI shows perhaps two or tree copies.

Sometimes you enter on a “good” call and stay connected, no copies.
Sometimes you enter on a “good” copy and stay connected, copies present.
Sometimes you enter on a copy and stay connected, but the multiple spam channels make scratchy glitchy audio.
Sometimes you enter on a “bad” copy and it hangs up on you.

This seems to be the fault of voicepulse, but is there on asterisk that can swat down these unwanted error clone channels?

Thanks

By now, you should know that you need to provide logs.