# Segfault on start

**URL:** <https://community.asterisk.org/t/segfault-on-start/83097>\
**Category:** Asterisk Support\
**Created:** [March 13, 2020, 4:49pm UTC](https://community.asterisk.org/t/segfault-on-start/83097 "2020-03-13T16:49:00Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![kharwell](https://sea1.discourse-cdn.com/asterisk/user_avatar/community.asterisk.org/kharwell/32/1924_2.png) [@kharwell](https://community.asterisk.org/u/kharwell)\
**Post date:** [March 13, 2020, 5:47pm UTC](https://community.asterisk.org/t/segfault-on-start/83097/2 "2020-03-13T17:47:16Z")

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You’ll need to get a [backtrace](https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace) in order for someone to be able to tell where it’s crashing and maybe why.

However, you are running a much older version of Asterisk. I’d recommend upgrading to the latest and see if that fixes the problem. New releases were just [announced](https://community.asterisk.org/t/asterisk-13-32-0-16-9-0-and-17-3-0-now-available/83081).

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