[RESOLVED] connecting to http server, http connection closed

Asterisk Asterisk Support
1

I’m trying to connect with a cisco 7960g to an unknown version of Asterisk. The phone works for about five minutes. After that 5 minute period, when I try to make calls, I’ll get the following message at the bottom of the phone:

connecting to HTTP server

and 10 seconds later, I see this:

HTTP connection closed

does anyone have any suggestions or stories here? when I googled for these error messages, I get only 1 result, a gzipped IRC log:
ibot.rikers.org/%23asterisk/20040103.html.gz

Any suggestions? I’m guessing it’s some sort of firewall issue or session timeout, but I’m at a loss as to what settings I need to change.

UPDATE: this appears to be an issue with Motorola’s router software. see post below.

2

It seems that the issue was my Motorola Cable Modem Wireless Gateway device (model no. SBG900). Port triggers and forwarding didn’t help on the SIP ports (5060 & 5061), disabling firewall didn’t help, and setting the TCP timeouts to in port triggering and TCP/UDP/ICMP session timeouts to 28800 didn’t help.

Replacing the unit with an RCA cablemodem and a netgear WGT624 resolved the issue.

Hopefully google will find this page for anyone else that had the same problem as I did.