Repeat message when press star key

Asterisk Asterisk Support
1

Hello,

I have an IVR three that plays some messages, waits for options and interacts with the customer. I wish to make a feature that will allow the customer at any point to press star key and repeat the current message.

How can I configure Asterisk to repeat the current action when press * (or even better, it would be nice to go to the previous message - one step/action backwards)?

Thanks and regards,
Mihai

2

I dont know what is your IVR dial plan, but if you use properly Goto() this app could do the job.

3

Hello,

GoTo() would not do the trick. I’m reading a PIN number and I wish to play the “enter the PIN number” sound again if the customer enters stars at any moment. I do not wish to wait for all the digits.

Thanks and regards,
Mihai R.