Remote transfer - does it exist

Is there any kind of method for transferring a call on a remote line to the user’s handset. For example, if a call comes in to our operator desk, but no one is at that desk; we would like to be able to answer the call from another handset.

Can anyone recommend how i would go about doing that?

Do you mean call pickup ?

Ian

[quote=“ianplain”]Do you mean call pickup ?

Ian[/quote]

I guess. If call pick up means that I can pickup the call that is ringing at one phone from another.

Yep it.

you can use pickupgroups or directed . check out voip-info.org for more details.

Ian