Reliable termination to the US? My reviews


#1

I’ve been using a myraid termination providers over the past few months. I haven’t entirely been happy with any of them. I would appreciate some additional recommendations.

Here’s who I’ve delt with so far (I’ve used the orgination services of some of this people, but I’m only reviewing termination for now):

www.terravon.com - Priced at 1.7/cents a minute, 6/6 billing increments. They never answer their phones, though email support is pretty responsive. Call quality is inconsistant, espcially on international calls. I can’t recommend them for production use.

www.voipjet.com - 1.3/cents min, 6/6 billing increments. Call quality, for the most part, is pretty good. Though reliability seems to be a problem. They maintain 3 or 4 servers, with at least one of them failing per week. Support is non-existant. Emails go unanswered, even those reporting an outage. It’s quite obvious that it’s one guy who has another fulltime job somwhere.

www.plainvoip.com - 1 cent/min, 6/6 billing increments. Another budget provider that seems to be run on the side by a single guy. Communication is better than VoIPJet, but a level of professionalism is still lacking. Mixed results with both quality and reilability. I haven’t used them enough to make a clear recommendation, but not being able to get a hold of someone in a timely fashion when I have an issue stops me from using them more. (I couldn’t log into my online CDRs / account balance for over two weeks).

www.junctionnetworks.com - 2.9 cents/min, 60/60 billing increments. Much more expensive than anyone else I’ve used (their 60/60 increments are especially damaging to the wallet). On the flip side, their reliability and level of service has been top-notch. They answer their phones every time and are very proactive about fixing problems. Reliability and quality have been the best of the bunch so far, though I dread using them any more than I have to due to cost.

I need a service that is good at Junction’s, but less expensive. I understand that better quality costs more money, but it shouldn’t cost that much more.


#2

How about having multiple ‘crap’ providers and having it that if one fails the next one takes over ? This is what i have and it seems to be working well. If they all fail it rolls over to my most expensive provider which is also the best that I have.


#3

Yeah, I’ve been doing that. It works ok when a provider’s server just up and disappears into the void. However, there are many times when the calls go through, but the quality is horrible. A dialplan that includes failover logic can’t handle that situation. I’d rather just pay for quality from the outset.


#4

I’ve been very happy with www.teliax.com 2 cents a minute 60/1 billing on the pay as you go plan. Excelent quality and good service.


#5

I tried a number of different providers also and have for now settled on EXGN.net


#6

Check

sipdiscount.com/en/index.html

most calls/destination are ZERO cents there.

Using it here, 90% uptime, good quality - i dont need no stinking support :laughing:

If they fail, i fallback to PSNT.
Just using them for long distance anyway.