# Redirect caller to voice mail

**URL:** <https://community.asterisk.org/t/redirect-caller-to-voice-mail/46477>\
**Category:** Asterisk General\
**Created:** [June 22, 2014, 5:17am UTC](https://community.asterisk.org/t/redirect-caller-to-voice-mail/46477 "2014-06-22T05:17:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![myazdian](https://avatars.discourse-cdn.com/v4/letter/m/e8c25b/32.png) [@myazdian](https://community.asterisk.org/u/myazdian)\
**Post date:** [June 22, 2014, 5:17am UTC](https://community.asterisk.org/t/redirect-caller-to-voice-mail/46477/1 "2014-06-22T05:17:21Z")

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Hello everyone,  
I like to redirect my callers after conversation in to the voice mail.  
when the operator hangup the call redirect caller in to the voice mail, my voice mail number is 9001.

I thinks should be insert any code in to the extention\_additional.conf…!!!

please advise me to do that.

Thanks in advance.

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**Author:** ![david55](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@david55](https://community.asterisk.org/u/david55)\
**Post date:** [June 22, 2014, 8:06am UTC](https://community.asterisk.org/t/redirect-caller-to-voice-mail/46477/2 "2014-06-22T08:06:01Z")

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extensions\_additional.conf is not referenced by or included in the standard distribution of Asterisk. You are probably using FreePBX, which is supported at [freepbx.org/forums/](http://www.freepbx.org/forums/)