Reconnect Call on browser reload on sipml5

Asterisk Asterisk Support
1

Hi Team,
I am using sipml5 and asterisk 13.8
recently i am facing a problem,

when the agent reload his browser during the call his call got disconnected, but on asterisk server call is still going on, and customer is still connected to the line without any voice.

please help me to find a way to reconnect the agent on the same channel.

2

There is no out of the box to reconnect the call, as the browser knows nothing about it. You’d have to establish a new call and then steal the caller away from the old one somehow.