Hi.
we have a working asterisk system that have been in use for a long time.
yesterday evening the fax detection on incoming calls have stopped working - no visible errors that i can see about hardware.
the only errors i can see that are related are shown on the full asterisk log when a fax call comes:
i believe this is the main issue:
WARNING[8111]: No such context ‘macro-from-zaptel-3’ for macro 'from-zaptel-3’
which causes this to follow:
NOTICE[8111]: Fax detected, but no fax extension
no settings were changed at all on the server in a very long time.
does anyone knows what might have happened and how to fix this?
now it gets interesting.
some extensions do get faxes and some do not. it is consistent, meaning that the ones that get faxes always get faxes and the one that do not always give the above error (the ZAPTEL numbering is changing but the error is the same).
the settings on the asterisk are exactly the same for both extensions.
i am still trying to figure this one out, however, as a possible lead, i think the lines that do not get faxes are the ones connected to an audiocodes device (audiocodes.com/).
anybody can think of something else or if i am correct, why would that happens?