Queues not timing out after 15 secounds

Asterisk Asterisk Support
1

I am having a an issue where the Queue will not time out and go to voice mail.

running Asterisk SVN-branch-11-r399457
Linux asterisk-dev 3.2.0-4-amd64 #1 SMP Debian 3.2.46-1+deb7u1 x86_64 GNU/Linux

extensions.conf

[Queues]
exten => 602,1,Verbose(2,${CALLERID(all)} entering DLC)
same => n,Queue(602,15)
same=> n, VoiceMail(602)
same => n,Hangup()

I> == Using SIP RTP CoS mark 5
– Executing [602@LocalSets:1] Verbose(“SIP/zoiper96101-00000000”, “2,“Jerry” <101> entering DLC”) in new stack
== “Jerry” <101> entering DLC
– Executing [602@LocalSets:2] Queue(“SIP/zoiper96101-00000000”, “602,15”) in new stack
– Started music on hold, class ‘default’, on SIP/zoiper96101-00000000
== Using SIP RTP CoS mark 5
– SIP/zoiper96102-00000001 is ringing
– Nobody picked up in 15000 ms
== Using SIP RTP CoS mark 5
– SIP/zoiper96102-00000002 is ringing

and it rings for ever then never goes to voicemail

2

CLI output is for ‘LocalSets’ context and you provided ‘Queues’ context!
Provide relevant snippet of 602 from queues.conf

–Satish Barot
Ahmedabad, India.

3

It would log like this if Localsets included:

include => Queues

However including that fact would still be useful, as would including the queues.conf entry… Also, please use full.log (after enabling it), not CLI output, as it is more comlete, includes timestamps, and doesn’t have a capture buffer size limit.

In this case, the real problem is a missing “,”.