Queue join announcement problem

I am testing the queue functionality for the first time.
I have setup a recording to be played as the join announcement, but when calling, the recording is not played.

Logs indicate that it should be, but all I get is MOH:
– Executing [2500@ext-queues:17] Playback(“Zap/47-1”, “custom/TestJoinMessage.wma”) in new stack

Any advice on the problem? Is it the file type? I’ve tried WMA and WAV.
Please share your wisdom!


[quote]wma[/quote] not a chance, more likely to to get a snowball in hell :smile:

the format you need is wav thats 8k 16bit mono


That worked.
Thanks for the quick reply!