# Queue.conf \[member\] config problem

**URL:** <https://community.asterisk.org/t/queue-conf-member-config-problem/48484>\
**Category:** Asterisk Support\
**Created:** [March 24, 2015, 7:52am UTC](https://community.asterisk.org/t/queue-conf-member-config-problem/48484 "2015-03-24T07:52:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jeremywang](https://avatars.discourse-cdn.com/v4/letter/j/f08c70/32.png) [@jeremywang](https://community.asterisk.org/u/jeremywang)\
**Post date:** [March 24, 2015, 7:52am UTC](https://community.asterisk.org/t/queue-conf-member-config-problem/48484/1 "2015-03-24T07:52:50Z")

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hi all,

i encountered one problem.

i am trying to add a pstn number to the queue. the pstn node named: sipserver

and the call can be made successfully while using the Dial application:  
queue.conf

```auto
[Support]
member => SIP/sipserver/52357025
```

i added the pstn number to queue"Support", and the call to this 140 failed.i dont konw why?

extensions.conf

`
exten => 140,1,Wait(1)
exten => 140,2,Dial(SIP/sipserver/52357025,10)
exten => 140,n,Queue(Support)
exten => 140,n,Hangup()`

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<div class="post-metadata">

**Author:** ![david55](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@david55](https://community.asterisk.org/u/david55)\
**Post date:** [March 24, 2015, 8:44am UTC](https://community.asterisk.org/t/queue-conf-member-config-problem/48484/2 "2015-03-24T08:44:54Z")

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Without logs, nor do we.

However, the automatic detection of the queue member being busy will always return not busy for a trunk, and some PSTN connectivity answers prematurely, so the call may appear to be being answered, even though the network returns busy tone.

Note that hitting a remote number with a rapid series of failed calls may well violate fair use restrictions; I think you are trying to simulate a service that can only reasonably be implemented by the network.

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<div class="post-metadata">

**Author:** ![jeremywang](https://avatars.discourse-cdn.com/v4/letter/j/f08c70/32.png) [@jeremywang](https://community.asterisk.org/u/jeremywang)\
**Post date:** [March 25, 2015, 3:43am UTC](https://community.asterisk.org/t/queue-conf-member-config-problem/48484/3 "2015-03-25T03:43:59Z")

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hi david，

really thanks for your reply.

i added the ‘SIP/sipserver/52357025’ as a member to Queue ‘Support’,  
first strange is the status of this member is ‘invalid’

and then dial this Queue, the queue didn’t dial this member.just stop at 💡

do you have any idea? can you have a kindly help, thx you very much

[quote]localhost\*CLI\> queue show Support  
Support has 0 calls (max unlimited) in ‘ringall’ strategy (15s holdtime, 56s talktime), W:0, C:16, A:42, SL:0.0% within 0s  
No Members  
No Callers

localhost_CLI\> queue add member SIP/sipserver/52357025 to Support  
Added interface ‘SIP/sipserver/52357025’ to queue 'Support’  
localhost_CLI\> queue show Support  
Support has 0 calls (max unlimited) in ‘ringall’ strategy (15s holdtime, 56s talktime), W:0, C:16, A:42, SL:0.0% within 0s  
Members:  
SIP/sipserver/52357025 (ringinuse enabled) (dynamic) (Invalid) has taken no calls yet  
No Callers

== Using SIP RTP CoS mark 5  
– Executing [140@default:1] Wait(“SIP/1000-00000187”, “1”) in new stack  
– Executing [140@default:2] Queue(“SIP/1000-00000187”, “Support”) in new stack 💡  
== Spawn extension (default, 140, 2) exited non-zero on ‘SIP/1000-00000187’  
[/quote]

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<div class="post-metadata">

**Author:** ![david55](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@david55](https://community.asterisk.org/u/david55)\
**Post date:** [March 25, 2015, 7:34am UTC](https://community.asterisk.org/t/queue-conf-member-config-problem/48484/4 "2015-03-25T07:34:51Z")

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I’ve never added an external number to a queue. Maybe it only supports interfaces,or maybe it requires the digits@peer form of address.

Because of the difficulty in knowing whether they are busy, making external numbers members of queues doesn’t seem very useful, anyway.