Queue Auto Pause is Pausing agents who have DND set

DND is a FreePBX concept, how it works is up to it. In regards to app_queue though and the autopausebusy option it seems as though app_queue wasn’t actually told the dialed target was busy. If it was you’d see “Local/3081@from-queue-0000016a;1 was busy” in the log and the autopausebusy option would apply.