I was told by Voicepulse that 1 outbound call = 1 outbound channel and that I had to order seperate channels depending on the number of outbound calls I need to make. When you sign up for an account you are given 4 channels yet ordering a channel on an existing account is an extra $20. So the way around it is to keep opening accounts to avoid the $20 charge and now I have to maintain 15 accounts (each are billed seperately) in order to have 60 outbound channels available.
Just for kicks and giggles I decided to test their 4 channel limitation theory by making more than 4 outgoing calls on the same account. I was successfully able to easily make 20 outgoing calls on one account!
Does anyone know why this is?