I have Asterisk V14, all works fine but I have a problem when I call a number in particular, and this number only :
When I call this public number (via my SIP trunk), I am supposed to hear a music but instead I hear “bips”. Then when the remote user picks up, I can hear him.
I assume it’s not a codec problem since I can hear the bips and the remote user.
I really don’t know what to check.
Could someone give me a clue please?
As usual, you need to provide a comprehensive SIP trace and your dialplan.
A clear explanation of what you mean by bips would also help, maybe a short audio clip.
My initial thought, from the subject, was that you might be using a codec that is only intended for speech, but I would expect the result to still bear some resemblance to music.
Chances are whatever they’re using on the other side of the call is doing it. “Blips” sounds like a non-audio codec trying to push audio.
I have an Asterisk setup with a couple of incoming numbers and a LOT of music. I know it works properly since I can call from my quasi-landline phone and get good clear audio. If you can make calls to the US/CAN/UK I can msg you so you can make sure. Usually if you’re getting good audio on everything except one channel…then it is something at the other end beyond your control.
I found the issue : i was using the Dial() function with ‘r’ option
After removing the r, I can hear the music.
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